Resumes
Resumes
Head Of Phone Services At Royal Bank Of Scotland
View pagePosition:
Head of Phone Services at Royal Bank of Scotland
Location:
Bucharest, Romania
Industry:
Banking
Work:
Royal Bank of Scotland - Bucharest, Romania since Dec 2012
Head of Phone Services
Royal Bank of Scotland Jul 2012 - Dec 2012
Head of Alternative Service Channels
Royal Bank of Scotland Feb 2011 - Jun 2012
Consumer Sales & Telemarketing Manager
Royal Bank of Scotland Feb 2009 - Feb 2011
Early Collection Manager
Royal Bank of Scotland Jun 2008 - Feb 2009
Telesales Manager
Head of Phone Services
Royal Bank of Scotland Jul 2012 - Dec 2012
Head of Alternative Service Channels
Royal Bank of Scotland Feb 2011 - Jun 2012
Consumer Sales & Telemarketing Manager
Royal Bank of Scotland Feb 2009 - Feb 2011
Early Collection Manager
Royal Bank of Scotland Jun 2008 - Feb 2009
Telesales Manager
Languages:
English
French
French
Quality Assurance Coordinator
View pageLocation:
Mason, OH
Industry:
Hospital & Health Care
Work:
Firstlight Homecare
Quality Assurance Coordinator
Prime Home Care
Human Resources Coordinator
Usaid Oct 2005 - May 2006
Software Quality Analyst
Quality Assurance Coordinator
Prime Home Care
Human Resources Coordinator
Usaid Oct 2005 - May 2006
Software Quality Analyst
Education:
University of Cincinnati 2014 - 2016
University of Cincinnati Dec 2015
Associates, Associate of Arts Hocking College Dec 2010
Hocking College 2008 - 2010
Academy of Economical Studies, Chisinau Republic of Moldova 2004 - 2007
University of Cincinnati Dec 2015
Associates, Associate of Arts Hocking College Dec 2010
Hocking College 2008 - 2010
Academy of Economical Studies, Chisinau Republic of Moldova 2004 - 2007
Skills:
Training
Management
Customer Service
Microsoft Word
Powerpoint
Quality Assurance
Human Resources
Windows
Team Building
Project Planning
Organization Skills
Leadership Development
Conflict Management
Management
Customer Service
Microsoft Word
Powerpoint
Quality Assurance
Human Resources
Windows
Team Building
Project Planning
Organization Skills
Leadership Development
Conflict Management
Languages:
English
Russian
Romanian
Russian
Romanian
Certifications:
Leadership Certification