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Ehssan M Ghanem

from Lewisville, TX
Age ~58
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Also known as:
Ghssan Ghanem, Ghanem M Ehssan
Phone and address:
718 Live Oak Ln, Lewisville, TX 75077
(972) 691-8424
Connected to:
Ahmad H Ghanem, 65Aly S Ghanem, 70Bilal T Ghanem, 33Ehab S Ghanem, 29Haitham K Ghanem, 41Hosam Ghanem, 55Maher Ghanem, 48Miriam C Ghanem, 90Moataz M Ghanem, 45Roger G Ghanem, 61

Ehssan Ghanem Phones & Addresses

  • 718 Live Oak Ln, Lewisville, TX 75077 (972) 691-8424
  • 2313 Old Hickory Ln, Flower Mound, TX 75028 (972) 691-8424
  • Highland Village, TX
  • Denton, TX
  • 1214 Hidden Rdg, Irving, TX 75038 (972) 753-2611
  • Burlington, VT
  • Eastchester, NY
  • 718 Live Oak Ln, Lewisville, TX 75077 (972) 742-5143

Work

Company: Devry university Jul 2000 Position: Adjunct faculty instructor

Education

Degree: Master of Business Administration, Masters School / High School: Keller Graduate School of Management of Devry University 2002 to 2004

Skills

Telecommunications • Vendor Management • Integration • Enterprise Architecture • Program Management • Cloud Computing • Project Management • Wireless • Voip • Soa • Pmp • Managed Services • Ip • Data Center • Ethernet

Languages

English • French

Ranks

Certificate: Data Assurance Certification

Industries

Information Technology And Services

Resumes

Resumes

Ehssan Ghanem Photo 1

Adjunct Faculty Instructor

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Location:
Dallas, TX
Industry:
Information Technology And Services
Work:
Devry University
Adjunct Faculty Instructor
Verizon
Verizon
Iso 1998 - 1999
Hmm
Education:
Keller Graduate School of Management of Devry University 2002 - 2004
Master of Business Administration, Masters Concordia University - Montereal, Canada 1993 - 1998
Devry University
Skills:
Telecommunications
Vendor Management
Integration
Enterprise Architecture
Program Management
Cloud Computing
Project Management
Wireless
Voip
Soa
Pmp
Managed Services
Ip
Data Center
Ethernet
Languages:
English
French
Certifications:
Data Assurance Certification

Publications

Us Patents

Behavioral Performance Analysis Using Four-Dimensional Graphs

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US Patent:
20150086003, Mar 26, 2015
Filed:
Sep 24, 2013
Appl. No.:
14/035174
Inventors:
- Basking Ridge NJ, US
Ehssan Ghanem - Highland Village TX, US
Vijaya R. Challa - Irving TX, US
Assignee:
Verizon Patent and Licensing Inc. - Basking Ridge NJ
International Classification:
H04M 3/51
US Classification:
37926506
Abstract:
A computing device obtains call data for multiple calls received at a call center and plots individual calls of the multiple calls, based on the call data, against three behavioral measures related to agent activities. The computing device identifies an optimal zone, among the plotted individual calls, for a selected performance metric value over the three behavioral measures. The computing device also plots a particular agent's calls, based on the call data, against the three behavioral measures and identifies an agent's zone, among the plotted agent's calls, for the selected performance metric value. The computing device generates a visual model of the optimal zone and the agent's zone within the context of the three behavioral measures.
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Ehssan M Ghanem from Lewisville, TX, age ~58 Get Report