Dwayne L Brice

Buffalo, NY

Financial Services

Firstsource Advantage, Llc Feb 2004 - Oct 2008
Default Collector
Concord Servicing Corporation Feb 2004 - Oct 2008
Collections Supervisor
Archer Daniels Midland Company Sep 1999 - Jan 2004
Feed Operator

Process Improvement
Customer Service
Quality Assurance
Performance Management
Skip Tracing
Microsoft Excel
Fdcpa
Microsoft Office
Dialers
Predictive Dialers
Forklift Operator
Credit Reporting
Strategic Planning
Call Center
Strategic Negotiations
Collective Bargaining
Customer Engagement
Rail Operations
Communication
Project Management
People Skills
People Development
Cross Functional Team Leadership
Packers
Hiring and Firing

Interaction Dialer For Administrators 3.0
How To Supervise People
Microsoft Excel 2010
Excelling As A Manager Or Supervisor
Interactive Intelligence
Park University Enterprises
Campus Linc Inc.
Skill Path

Buffalo, NY

Telecommunications

Concord Servicing

Oct 2008 to 2000
Collections Manager
First Source Advantage
Amherst, NY
Feb 2004 to Oct 2008
Default Collector
Archer Daniel Midland
Buffalo, NY
Sep 1999 to Jan 2004
Bosch Operator