Drena M Smith

2707 State Ave, Panama City, FL 32401

Electrical/Electronic Manufacturing

Lord & Taylor
Floater
Daybreak Fast Freight Dec 2014 - Feb 2015
Accounts Payable Clerk
Flextronics Oct 2005 - Aug 2011
Service Technician and Customer Service Representative
Macy's Sep 2001 - Sep 2003
Customer Service and Sales Representative
Sep 2001 - Sep 2003
Entrepreneur

Essex County College Jan 2008
Essex County College 2007 - 2008
West Side High School Jun 2001
West - Side High School 1997 - 2001

Analytical Review
Photocopier
Regulations
Credibility
Powerpoint
Rapport
Jersey
Human Resources
Yahoo
Insurance
Polite
Account Management
Sales
Location
Purchase Orders
Tone
Data Entry
Interfaces
Rules
Entry
Troubleshooting
Internal Audit
Client Services
Communication
Business Services
Trade Unions
Education
Client Liaison
Adjustments
Serving
County
Suite
Microsoft Office
Microsoft Word
Microsoft Excel
New Hire Training
Illustration
Business Process
Microsoft Outlook
Typing
Customer Service
Directs
Client Analysis
Relays
Databases
Print
Rts
Project
Microsoft Windows 98
Management
Business Strategy
Phone Etiquette
Cpoe
Problem Solving
Inventory Management
Results Driven
Calls
Short
Call Centers
Evaluation
Written
Computer Proficiency
Responsibility
Screens

English

Flextronics/ RTS
Union, NJ
Nov 2005 to Aug 2011
Service Technician/ Customer Service Representative
Macys East

Sep 2001 to Sep 2003
Customer Service Representative

Superior analytical and problem solving skills. Excellent oral and Written communication skills, And strong data entry skills