Inventors:
Douglas L. Brackbill - Aptos CA, US
Ronald J. Fernandez - San Francisco CA, US
Mark D. Klein - Los Altos CA, US
Michael J. Kolbly - Milpitas CA, US
Michael Scott Manzo - Palo Alto CA, US
Ronald D. Stelter - San Ramon CA, US
Assignee:
Avaya Integrated Cabinet Solutions Inc. - Basking Ridge NJ
International Classification:
H04M 11/10
US Classification:
455413, 4554121, 455566, 455567, 4555501, 379 8823
Abstract:
A voicemail message management system and method are provided. A list of voicemail messages is displayed on a screen such as a cellular telephone screen. Indicators specify whether messages are new, urgent, saved, not yet heard, and the like. Other attributes can also be displayed, including for example indications as to source of a message, message duration, date/time, caller, urgent or private, and the like. These indicators provide guidance to the user for selecting which messages he or she would like to hear at a given time. The user can listen to messages, delete them, move them, categorize them, and perform other operations in any order the user chooses.