Donnie K Wetzel

27992 Volo Village Rd, Round Lake, IL 60073

Information Technology And Services

Gas Field Specialists
It Technician
Spencer Mechanical Inc
Insulator
Nextgen Healthcare 2010 - Aug 2014
Designated Client Support Analyst
Sungard Availability Services 2007 - 2010
Senior Support Representative
Decisionone 2004 - 2007
Senior Computer Operator

Technical Support
Disaster Recovery
Software Documentation
Troubleshooting
Testing
Security
It Service Management
Visio
Data Center
Superior Client Service
Computer Hardware
Access
Project Management
Servers
Ehr
Emr
Nextgen
Customer Support
Windows Xp
Quality Assurance
Active Directory
Windows Server
Windows 7
Customer Relationship Management
Data Analysis
Software Development
Qa Testing
Release Management
Technical Writing
Team Building
Team Leadership
Training
Emergency Management
Change Management
Crm

Support Center Team Lead
Project Management Foundations
Microsoft Project 2016 Essential Training
Project Management Foundations: Schedules
Project Management Foundations: Teams
Project Management Foundations: Change

Nextgen HealthCare
Hatboro, PA
2010 to 2014
Designated Client Support Analyst
Sungard Availability Services
King of Prussia, PA
2007 to 2010
Senior Support Representative
DecisionOne
Devon, PA
2004 to 2007
Senior Computer Operator
NSTL through The Judge Group

2003 to 2004
Software Tester
Chilitech Internet Solutions
Williamsport, PA
2002 to 2003
Technical Support Supervisor

Pennsylvania College of Technology
Williamsport, PA
Dec 2002
Associate in Programming/Database Management