Resumes
Resumes

Information Manager At Short Elliott Hendrickson Inc
View pagePosition:
Information Manager at Short Elliott Hendrickson Inc
Location:
Greater Minneapolis-St. Paul Area
Industry:
Civil Engineering
Work:
Short Elliott Hendrickson Inc - St Paul, Minnesota since Feb 2013
Information Manager
WriteMasters - Twin Cities, Minnesota 2011 - 2013
Information Management Consulting and Contracting
J&B Group 2012 - 2012
Instructional Designer
General Mills - Golden Valley, MN 2012 - 2012
ERP Documentation/Training
J&B Group 2011 - 2012
Technical Writer
Information Manager
WriteMasters - Twin Cities, Minnesota 2011 - 2013
Information Management Consulting and Contracting
J&B Group 2012 - 2012
Instructional Designer
General Mills - Golden Valley, MN 2012 - 2012
ERP Documentation/Training
J&B Group 2011 - 2012
Technical Writer
Education:
University of Minnesota-Twin Cities 1993
B.S., Technical Communication American Public University System 2008
MS, Management-Strategic Consulting
B.S., Technical Communication American Public University System 2008
MS, Management-Strategic Consulting
Interests:
Instructional design
Process management/improvement
Directives (policies/practices/procedures)
Information management
Business forms management
Technical writing/editing
Honor & Awards:
Electronic Records Management Practitioner (ermp), 2010
Electronic Records Management Specialist (erms), 2010
Trained Malcolm Baldrige Evaluator for the MN Council for Quality, 2009

Greater Minneapolis-St Paul Area
View pageLocation:
10206 Berkshire Rd, Minneapolis, MN 55437
Industry:
Civil Engineering
Work:
Short Elliott Hendrickson Inc
Information Manager
Writemasters 2011 - 2013
Information Management Consulting and Contracting
General Mills 2012 - 2012
Erp Documentation and Training
J&B Group 2011 - 2012
Technical Writer
Portico Benefit Services Mar 2008 - Feb 2011
Process Management Coach and Records and Information Manager
Information Manager
Writemasters 2011 - 2013
Information Management Consulting and Contracting
General Mills 2012 - 2012
Erp Documentation and Training
J&B Group 2011 - 2012
Technical Writer
Portico Benefit Services Mar 2008 - Feb 2011
Process Management Coach and Records and Information Manager
Education:
American Public University System 2008
Master of Science, Masters, Consulting, Management University of Minnesota 1982 - 1993
Bachelors, Bachelor of Science, Communication
Master of Science, Masters, Consulting, Management University of Minnesota 1982 - 1993
Bachelors, Bachelor of Science, Communication
Skills:
Records and Information Management
Process Management/Improvement
Taxonomy Development
Business Forms Design and Management
Sharepoint
Software Documentation
Technical Writing
Marketing Communications
Content Management
Editing
Case Studies
Instructional Design
Document Management
Taxonomy
Management Consulting
Training
Management
Project Management
Visio
Process Management/Improvement
Taxonomy Development
Business Forms Design and Management
Sharepoint
Software Documentation
Technical Writing
Marketing Communications
Content Management
Editing
Case Studies
Instructional Design
Document Management
Taxonomy
Management Consulting
Training
Management
Project Management
Visio
Interests:
Poverty Alleviation
Education
Disaster and Humanitarian Relief
Education
Disaster and Humanitarian Relief
Languages:
English
Certifications:
Certified Records Manager
Certified Information Professional
Erms
Certified Information Professional
Erms

Contract Technical Writer
View pageLocation:
Minneapolis, MN
Work:
Wells Fargo
Contract Technical Writer
Contract Technical Writer

Donna Viland
View page