Resumes
Resumes

Senior Manager, Business Process Effectiveness Cx Care Operations
View pageLocation:
Englewood, CO
Industry:
Telecommunications
Work:
Fedex Office Apr 2008 - Apr 2011
Assistant Manager
Comcast Apr 2008 - Apr 2011
Senior Manager, Business Process Effectiveness Cx Care Operations
Comcast Dec 2007 - Apr 2008
Sales Representative
Starbucks Nov 2005 - Dec 2007
Store Manager
Blockbuster Jan 2000 - Nov 2005
District Training Store Manager
Assistant Manager
Comcast Apr 2008 - Apr 2011
Senior Manager, Business Process Effectiveness Cx Care Operations
Comcast Dec 2007 - Apr 2008
Sales Representative
Starbucks Nov 2005 - Dec 2007
Store Manager
Blockbuster Jan 2000 - Nov 2005
District Training Store Manager
Education:
Colorado State University 2011 - 2013
Masters, Business Administration, Management, Business Administration and Management Metropolitan State University of Denver 2008 - 2010
Bachelors, Bachelor of Science, Management, Healthcare Suffolk County Community College 1993 - 1995
Associates, Liberal Arts, Liberal Studies
Masters, Business Administration, Management, Business Administration and Management Metropolitan State University of Denver 2008 - 2010
Bachelors, Bachelor of Science, Management, Healthcare Suffolk County Community College 1993 - 1995
Associates, Liberal Arts, Liberal Studies
Skills:
Management
Team Building
Customer Satisfaction
Customer Experience
Customer Retention
Inventory Management
Strategic Planning
Time Management
Process Improvement
Loss Prevention
Inventory Control
Store Management
Lean Six Sigma
Inventory
Team Building
Customer Satisfaction
Customer Experience
Customer Retention
Inventory Management
Strategic Planning
Time Management
Process Improvement
Loss Prevention
Inventory Control
Store Management
Lean Six Sigma
Inventory
Certifications:
Lean Six Sigma Black Belt
Villanova University
Villanova University