Diane C Tirschel

9509 Kings Ct, Riverside, CA 92508

Consumer Goods

Tech Networks of Boston - Greater Boston Area since Dec 2010
Director of Remote Services
Shazamm Oct 2008 - Dec 2010
Production Manager
Atrion Networking Corporation Aug 2004 - Oct 2008
Product Manager of Managed Services
Vanguard Managed Solutions Sep 2001 - Jul 2004
Systems Engineer
Motorola Nov 1994 - Sep 2001
Software Engineer

Brandeis University 2006 - 2008
Master of Science, Information Technology Management Harvard University 2006
Bachelor of Arts, Computer Science Brandeis University 1999 - 2000
Advanced Certificate, Software Engineering Triton College 1981 - 1983
Associate of Science, Graphic Design

Managed Services
Disaster Recovery
Management
Data Center
Cisco Technologies
Networking
Cloud Computing
Leadership
Technical Support
It Service Management
It Management
Integration
Virtualization
System Administration
Windows Server
Process Improvement
Troubleshooting
Information Technology
Firewalls
Servers
Microsoft Exchange
Itil
Professional Services
Strategic Planning
Help Desk Implementation
Vmware
Vpn
Strategic Leadership
Strategic Thinking
Linux
Project Management
Tcp/Ip
It Operations
Service Delivery
Team Building
Team Leadership
Change Management
Business Analysis
Sdlc
Switches
System Monitoring
Problem Solving
Service Level Agreements
Customer Satisfaction
Itil V3 Foundations Certified
Network Monitoring Tools
Servicenow
Mentoring
Infrastructure
Unix

Motorcycling
Seeing the World

English

Itil V.3 Foundation
Itil Intermediate Certificate In It Service Strategy
Itil Intermediate Certificate In It Service Design
Itil Intermediate Certificate In It Service Transition
Itil Intermediate Certificate In It Service Operation
Itil Intermediate Certificate In Continual Service Improvement
Itil Managing Across the Life Cycle
License Gr761004230Dt
Itil Expert Certificate In It Service Management
Axelos Global Best Practice
Axelos Global Best Practice, License Gr761004230Dt
Itil V.3 Foundations