Dhruba C Meher

Minneapolis, MN

Telecommunications

Randstad Technologies Us
Contact Center Solutions Engineer
Ibm Nov 2007 - Aug 2016
Senior It Specialist
Igate Mastech Oct 2005 - Sep 2013
Software Consultant
Ge Capital Mar 2006 - Nov 2007
Lead Cti Consultant
Progressive Insurance Aug 2004 - Dec 2005
Telecommunications Analyst

National Institute of Technology Warangal 1994 - 1997
Masters, Computer Science Sambalpur University, Sambalpur 1990 - 1993
Bachelors, Bachelor of Science, Physics

Telecommunications
Cti
Solution Architecture
Integration
Enterprise Architecture
Call Routing
Ivr
Vendor Management
Telephony
Cisco Technologies
Requirements Analysis
Troubleshooting
Software Development
Voip
Business Analysis
Contact Centers
Unified Communications
Sip
Avaya
Sql
Cisco Call Manager
Crm
Java Enterprise Edition
Sdlc
Intelligent Call Routing
System Deployment
Routing
Genesys Framework
C++
J2Ee Application Development
Acd
Cvp
Ipcc
Tts
Software Project Management
Disaster Recovery
Agile Methodologies
Voicexml
Asr
Cisco Icm/Ucce
Dialogic
Cisco Ged
Cisco Cti Protocol
Cisco Finesse
Precision Routing
Pcce
Avaya Orchestration Designer
Webrtc
Avaya Communication Manager
Avaya Aura Orchestration Designer
Genesys
Avaya Technologies
Aspect Acd