Resumes
Resumes
Customer Support And Services Consultant
View pageLocation:
San Francisco, CA
Industry:
Information Technology And Services
Work:
Dkf Consulting
Customer Support and Services Consultant
Fleetcor Nov 2010 - Apr 2015
Vice President of Customer Support
Service Strategies Aug 2001 - Nov 2010
Senior Consultant
Resumix 1998 - 2001
Vice President Ww Support and Services
Emc 1997 - 2001
Director Worldwide Customer Support
Customer Support and Services Consultant
Fleetcor Nov 2010 - Apr 2015
Vice President of Customer Support
Service Strategies Aug 2001 - Nov 2010
Senior Consultant
Resumix 1998 - 2001
Vice President Ww Support and Services
Emc 1997 - 2001
Director Worldwide Customer Support
Education:
North Central College 1983 - 1985
Skills:
Management
Saas
Professional Services
Integration
Enterprise Software
Program Management
Customer Service
Vendor Management
Cloud Computing
Crm
Technical Support
Process Improvement
Product Management
Cross Functional Team Leadership
It Service Management
Customer Satisfaction
Team Building
Project Management
Call Centers
Strategy
Software As A Service
Business Analysis
Business Process Improvement
Requirements Analysis
Customer Support
Itil
Change Management
Troubleshooting
Customer Relationship Management
Management Consulting
Sdlc
Data Center
Knowledge Management
It Management
Saas
Professional Services
Integration
Enterprise Software
Program Management
Customer Service
Vendor Management
Cloud Computing
Crm
Technical Support
Process Improvement
Product Management
Cross Functional Team Leadership
It Service Management
Customer Satisfaction
Team Building
Project Management
Call Centers
Strategy
Software As A Service
Business Analysis
Business Process Improvement
Requirements Analysis
Customer Support
Itil
Change Management
Troubleshooting
Customer Relationship Management
Management Consulting
Sdlc
Data Center
Knowledge Management
It Management