Della R Horne

Durham, NC

Banking

Credit Suisse
It Bsa
Bcbsnc Apr 2008 - Jun 2012
Bsa and Pm
Wells Fargo 2001 - 2007
Business Analyst

Pfeiffer University Aug 2013
Master of Business Administration, Masters, Organizational Leadership, Business Mercy College May 2008
Master of Science, Masters, Banking East Carolina University Jun 1999
Bachelors, Bachelor of Science

Business Analysis
Requirements Gathering
Sdlc
Business Requirements
Visio
Vendor Management
Business Process Improvement
Itil
Requirements Analysis
Project Portfolio Management
User Acceptance Testing
Business Process
Process Improvement
Sharepoint
Project Management
Resource Management
Risk Management
Analysis
Pmo
Business Intelligence
Software Project Management
Program Management
Agile Methodologies
Change Management
Software Documentation
Agile Project Management
Ms Project
It Strategy
Crm
Integration
Enterprise Architecture

Credit Suisse

Apr 2013 to 2000
Business Systems Analyst
Blue Cross Blue Shield of NC
Durham, NC
Apr 2008 to Apr 2013
Business Systems Analyst II /Project Manager
BMW Manufacturing Company
Spartanburg, SC
Jan 2007 to Jul 2007
IT Application and Software Infrastructure/Project Manager- Graduate Intern
Wachovia Mortgage

Mar 2003 to Jan 2007
Business Analyst

Pfeiffer University
2008 to 2013
Master of Science in Leadership and Organizational Change
Pfeiffer University
2008 to 2013
MBA in Business Adminstration
Mercy College
New York, NY
2006 to 2008
Master of Science in Banking
East Carolina University
Greenville, NC
1993 to 1999
Bachelor of Science in Computer Information Systems

User Acceptance Testing, IMPACT, Test Director, Release Coordinator, JIRA, Remedy, Rate lock support, HPQC, UNIX, Quality Center, Test Director, SAP, Web and Ecommerce environments, Business Intelligence, IMPACT Support, Loan Origination Support, Loan Prospect Support, Security Administrator, Deployment, Visual Basic Programming, Java, HTML, Planview, Quickbase, MLS, MPOS, Uniform,Visual Basic Programming, LOS Conversion, Implementation, Microsoft Office Suite, HTML Hardware and Software Troubleshooting, FTP, Power Lender, Polaris, XMS, Helus, Rightfax, Clas, Lendscape, Intergration, Insite, Tenrox, PCR, FEP Direct, Blue Web, Blue E, IMS, UNIX, Budgeting and forecasting, Excellent Communication and Interpersonal skills, Filenet, Migration, MS Office, Support Sales Initiatives, Change Management, Citrix, ACLS Conversion and Support

Credit Suisse

Apr 2013 to 2000
Business Systems Analyst
Blue Cross Blue Shield of NC
Durham, NC
Apr 2008 to Apr 2013
Business Systems Analyst II /Project Manager
BMW Manufacturing Company
Spartanburg, SC
Jan 2007 to Jul 2007
IT Application and Software Infrastructure/Project Manager- Graduate Intern
Wachovia Mortgage

Mar 2003 to Jan 2007
Business Systems Analyst

Pfeiffer University
Aug 2008 to Aug 2013
Master of Science in Leadership and Organizational Change
Pfeiffer University
2008 to 2013
MBA in Business Adminstration
Mercy College
New York, NY
Jan 2006 to May 2008
Master of Science in Banking
East Carolina University
Greenville, NC
Aug 1993 to Jun 1999
Bachelor of Science in Computer Information Systems

Blue Cross Blue Shield of NC

Apr 2008 to 2000
BSA/PM
BMW Manufacturing Company
Spartanburg, SC
Jan 2007 to Jul 2007
IT Application and Software Infrastructure/Project Manager- Graduate Intern
Wachovia Mortgage

Mar 2003 to Jan 2007
Business Systems Analyst
Wachovia Mortgage

Nov 2001 to Mar 2003
Mortgage Compliance Research Specialist
Walt-Disney World
Orlando, FL
Jun 2001 to Jun 2002
Quality Control Service Specialist
Delta Air Lines, Raleigh
Durham, NC
Jul 2000 to May 2001
Customer Service Specialist
Convergys (FedEx)
Greenville, NC
Jun 1999 to May 2000
Technical Support Specialist

Pfeiffer University
Jan 2008 to Jan 2013
MBA/MS in Business Adminstration/Leadership and Organizational Change
Mercy College
New York, NY
Jan 2006 to May 2008
Master of Science in Banking
East Carolina University
Greenville, NC
Aug 1993 to Jun 1999
Bachelor of Science in Computer Information Systems

See Resume