Resumes
Resumes
Information Technology Knowledge Manager
View pagePosition:
Resolutions Center Manager at State of Arizona -- Department of Economic Security
Location:
Gilbert, Arizona
Industry:
Information Technology and Services
Work:
State of Arizona -- Department of Economic Security since Jul 2011
Resolutions Center Manager
Primus Pharmaceuticals Nov 2010 - Jul 2011
IT Administrator
Sage Mar 2008 - Jul 2009
Customer Support Analyst
Axway Feb 2005 - Oct 2007
Product Support Specialist
Designing Concepts 2001 - 2004
Design Consultant/Co-Owner
Resolutions Center Manager
Primus Pharmaceuticals Nov 2010 - Jul 2011
IT Administrator
Sage Mar 2008 - Jul 2009
Customer Support Analyst
Axway Feb 2005 - Oct 2007
Product Support Specialist
Designing Concepts 2001 - 2004
Design Consultant/Co-Owner
Education:
Drexel University 2009 - 2010
MS, Library and Information Science Maryville University of Saint Louis 1988 - 1994
BS, Information Systems Management
MS, Library and Information Science Maryville University of Saint Louis 1988 - 1994
BS, Information Systems Management
Skills:
Customer Service
Customer Satisfaction
HDI
KCS
Help Desk Support
Microsoft Office
Windows Server
System Administration
Project Management
Digital Libraries
Knowledge Management
ITIL
IT Service Management
Oracle SQL
Microsoft SQL Server
SQL
Performance Metrics
Network Administration
Team Leadership
Team Building
Motivation
Problem Solving
Certified HDI Support Center Manager
Integration
Process Improvement
Troubleshooting
IT Management
Customer Satisfaction
HDI
KCS
Help Desk Support
Microsoft Office
Windows Server
System Administration
Project Management
Digital Libraries
Knowledge Management
ITIL
IT Service Management
Oracle SQL
Microsoft SQL Server
SQL
Performance Metrics
Network Administration
Team Leadership
Team Building
Motivation
Problem Solving
Certified HDI Support Center Manager
Integration
Process Improvement
Troubleshooting
IT Management
Deborah Farrar
View pageLocation:
United States
Deborah Farrar
View pageLocation:
United States