Resumes
Resumes
Director, Customer Experience
View pageLocation:
Kansas City, MO
Industry:
Marketing And Advertising
Work:
Sprint
Director, Customer Experience
Sprint Jan 2016 - Mar 2017
Consultant, Customer Experience
Smg - Service Management Group Feb 2012 - Jan 2014
Vice President, Client Services
Smg - Service Management Group Sep 2010 - Jan 2012
Director, Client Services
Captiva Consulting Company Jun 2000 - Aug 2010
Owner
Director, Customer Experience
Sprint Jan 2016 - Mar 2017
Consultant, Customer Experience
Smg - Service Management Group Feb 2012 - Jan 2014
Vice President, Client Services
Smg - Service Management Group Sep 2010 - Jan 2012
Director, Client Services
Captiva Consulting Company Jun 2000 - Aug 2010
Owner
Education:
The University of Kansas
Masters, Master of Arts, Bachelors, Bachelor of Science, Communication Studies, Journalism
Masters, Master of Arts, Bachelors, Bachelor of Science, Communication Studies, Journalism
Skills:
Marketing
Marketing Strategy
Strategic Planning
Market Research
Marketing Research
Customer Insight
Sales
Training
Account Management
Analytics
Marketing Communications
Integrated Marketing
Social Media
Customer Experience
Direct Marketing
Social Media Marketing
Digital Marketing
Survey Design
Crm
Brand Loyalty
Interactive Marketing
Database Marketing
Competitive Intelligence
Marketing Strategy
Strategic Planning
Market Research
Marketing Research
Customer Insight
Sales
Training
Account Management
Analytics
Marketing Communications
Integrated Marketing
Social Media
Customer Experience
Direct Marketing
Social Media Marketing
Digital Marketing
Survey Design
Crm
Brand Loyalty
Interactive Marketing
Database Marketing
Competitive Intelligence
Interests:
Poverty Alleviation
Education
Education