Location:
11 Enslin Rd, Needham, MA 02492
Industry:
Telecommunications
Work:
BT Conferencing - Quincy, MA since Nov 2011
Billing Lead-Strategies
Windfall Associates, Inc. Apr 2007 - Aug 2010
Operations Manager/Telecom Analyst
RNK Telecom Feb 2002 - Apr 2007
Billing Supervisor
TAC Worldwide Feb 2000 - Nov 2001
Assistant Manager Communications Services
Genuity (GTE Internetworking) Mar 1999 - Feb 2000
Assistant Manager Telco Analysis/Bill Process Analyst
Education:
New Horizons 2011 - 2011
Certificate, A+
Bentley University 2007 - 2007
Certificate, User Experience
Dale Carnegie Training 1998 - 1998
Certificate, Interpersonal Communications
Ohio University 1983 - 1987
Skills:
Telecommunications
Management
Process Improvement
Analysis
Project Management
Software Documentation
Troubleshooting
Customer Service
Sales
Program Management
Strategic Planning
Integration
Consulting
Networking
Interests:
Music
Drum Making/Repairs