David Edward Ramesh

7847 Lowell Ave, Skokie, IL 60076

Information Technology And Services

Fidelity Investments since Aug 2010
Senior Computer Operations Technician
The Lanes, Inc. - Greensboro/Winston-Salem, North Carolina Area Jan 2008 - Aug 2010
Business Development Designer
Papa Johns - Hillsborough and Durham, NC Feb 2005 - Apr 2010
General Manager
ZC Sterling - Morrisville, NC Aug 2003 - Jan 2005
Manager, Special Issues Team
Midway Airlines - Morrisville, NC Apr 2001 - Sep 2003
Hub and regional manager

University of North Carolina at Greensboro 2011 - 2013
Master of Science (M.S.), Info Technology & Operations Management University of Phoenix 2005 - 2006
BBA, Business, Communications The University of Texas at Austin 1985 - 1988
Naperville Central High School

Management
Leadership
Operations Management
Business Analysis
Project Management
Strategic Planning
Team Leadership
Team Building
Marketing
Customer Service
Sales
Business Development
Training
Process Improvement
Vendor Management
Microsoft Office
Account Management
Consulting
Restaurants
Customer Service Management
Program Management
Six Sigma
Product Development
Customer Satisfaction
Networking
Software Documentation
Crm
Airlines
Data Analysis
Contract Negotiation
New Business Development
Visio
Sharepoint
Ms Project
Project Planning
Change Management
Time Management
Microsoft Excel
Troubleshooting
Quality Assurance
Analysis
Cross Functional Team Leadership
Enterprise Software
Public Speaking
Radio
Television
Financial Analysis
User Requirements
Information Technology
Call Centers

Management
Information Technology
Airlines
Skills Training
Music Production
Communications
Travel

Member
Upsilon Pi Epsilon
Inducted into the UPE Honor Society for the Computing Sciences for high academic achievement.
Member
Beta Gamma Sigma
Inducted into the BGS International Business Honor Society for high academic achievement.
Most Valuable Player
Fidelity Investments
"Awarded for being a 'triple threat' - doing an outstanding job in a new role, consistently improving your vast plan / client knowledge, and maintaining a sense of humor and professional attitude while doing it all!"
Bryan School Medal for Academic Excellence
Bryan Business School, Univ of North Carolina - Greensboro
The Bryan School of Business and Economics Medal for Academic Excellence is awarded to graduating baccalaureate and master’s students who have achieved academic excellence. Undergraduates must achieve a grade point average of 3.90 or better on coursework completed within the Bryan School of Business and Economics and finish in the top five percent of Bryan School graduates in their class. Graduate students must achieve a cumulative grade point average of 3.90 or better in their program of study.

Certified Safe® 4 Agilist

Fidelity Investments

Aug 2010 to 2000
Benefits Specialist
Papa John's Pizza
Durham, NC
Feb 2005 to May 2010
General Manager
ZC Sterling
Morrisville, NC
Sep 2003 to Jan 2005
Manager, Special Issues Team
Sinclair Institute
Hillsborough, NC
Sep 2002 to Sep 2003
Call Center Manager
Midway Airlines
Morrisville, NC
Apr 2001 to Sep 2002
Hub and Regional Manager
AMR Corporation
Fort Worth, TX
Jul 1996 to Apr 2001
Customer Svc Mgr / Analyst

University of Phoenix
2004
Bachelor's of Business Administration
University of North Carolina
Greensboro, NC
Master's of Information Technology and Management in Greensboro