Manassas, VASenior Managing Consultant, Contact Center Team Le... Past: Vice President at Prime Federal Solutions, Director of Operations at eNable Business... Mr. Morad has over 15 years of strategic and technical expertise, contact center operations, and management consulting experience. Mr. Morad brings significant... Mr. Morad has over 15 years of strategic and technical expertise, contact center operations, and management consulting experience. Mr. Morad brings significant experience leading strategic change management projects to each client. He has served as the customer evangelist, senior customer care...