Resumes
Resumes
Director Of Phone Operations
View pageLocation:
Salt Lake City, UT
Industry:
Financial Services
Work:
Fidelity Investments
Director of Phone Operations
Fidelity Investments Dec 2011 - Sep 2014
Call Volume Manager
Fidelity Investments Feb 2010 - Dec 2011
Business Analyst, Fidelity Investments Life Insurance
Moduslink Aug 2009 - Feb 2010
Senior Supervisor
Fidelity Investments Nov 2006 - Feb 2009
Senior Project Manager
Director of Phone Operations
Fidelity Investments Dec 2011 - Sep 2014
Call Volume Manager
Fidelity Investments Feb 2010 - Dec 2011
Business Analyst, Fidelity Investments Life Insurance
Moduslink Aug 2009 - Feb 2010
Senior Supervisor
Fidelity Investments Nov 2006 - Feb 2009
Senior Project Manager
Education:
University of Utah 2000 - 2003
Bachelors, Bachelor of Arts, Economics
Bachelors, Bachelor of Arts, Economics
Skills:
Process Improvement
Call Centers
Business Analysis
Analysis
Customer Service
Project Management
Management
Sales
Analytics
Risk Management
Financial Services
Call Center
Series 7
Investments
Problem Solving
Operations Management
Strategic Financial Planning
Banking
Series 63
Financial Risk
Securities
Call Centers
Business Analysis
Analysis
Customer Service
Project Management
Management
Sales
Analytics
Risk Management
Financial Services
Call Center
Series 7
Investments
Problem Solving
Operations Management
Strategic Financial Planning
Banking
Series 63
Financial Risk
Securities
Languages:
Russian
Spanish
Spanish