Industry:
Financial Services
Work:
Valic
Desktop Support Technician
Education:
University of Houston 2004 - 2008
Bachelors, Bachelor of Science, Information Systems
Skills:
Active Directory
Troubleshooting
Windows 7
Windows Xp Pro
Windows Vista
Apple Macintosh
Laptop Support
Blackberry Support
Desktop Support
Printer Support
Vpn
4Sight
Lotus Notes
Landesk
Citrix
Databases
Asset Managment
Inventory Management
Ms Office
Safeboot
Ms Sql Server 2005
Visual Basic .Net 2005
Javascript
Mcafee Antivirus
Dlp
Remedy Ticketing System
Malwarebytes
Avg
Adobe Reader
Adobe Acrobat
Java
Disaster Recovery
Email
Internet Explorer
Mozilla
Google Chrome
Information Security
Network Security
Microsoft Excel
Microsoft Word
Outlook
Modems
Routers
Novell
Peoplesoft
Printers
Quality Assurance
Tcp/Ip
Vmware