Location:
122 Richards St, College Station, TX 77840
Industry:
Professional Training & Coaching
Work:
Cct Unlimited Dba Kandy Shop Kuztoms Oct 2011 - Dec 2017
Project Manager
Kandy Shop Kuztoms Oct 2011 - May 2014
Manager
Hostgator.com Jun 2013 - Nov 2013
Server Administrator
Electronic Arts (Ea) Dec 2009 - Nov 2011
Supervisor Escalated Customer Support Teams
T-Mobile Oct 2005 - Jul 2006
Operations Trainer
Education:
Indiana University Northwest 1988 - 1991
Bachelors, Bachelor of Business Administration, Industrial and Organizational Psychology
Skills:
Training
Corporate Training
Customer Service
Management
Call Center
Microsoft Office
Quality Assurance
Windows
Team Building
Video Games
Gaming Industry
Workforce Management
Microsoft Excel
Operations Management
Technical Support
Customer Satisfaction
Contact Center Management
Team Leadership
Vendor Management
Social Media
Team Management
Process Improvement
Troubleshooting
Leadership
Mmo
Performance Reviews
Talent Management
Budgets
Staffing Analysis
Team Mentoring
Employee Training
Strategic Leadership
Telecommunications
Customer Retention
Customer Support
Outlook
Sales Management
Program Management
Account Management
Sales
Online Gaming
Call Centers
Business Analysis
Change Management
Teamwork
Project Management
Analysis
Negotiation
Powerpoint
Strategic Planning
Interests:
Social Services
Children
Politics
Environment
Science and Technology
Human Rights
Animal Welfare
Certifications:
Certified Trainer
T-Mobile
