Resumes
Resumes

Daphne Li
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Guest Services Manager At Grand Hyatt Shenyang
View pagePosition:
Guest Services Center Manager at Grand Hyatt
Location:
Shenyang, Liaoning, China
Industry:
Hospitality
Work:
Grand Hyatt - Shenyang, China since Feb 2013
Guest Services Center Manager
Hyatt Regency - Jinan, China Jun 2011 - Jun 2012
Communication Center Manager
Grand Hyatt - Macau, China Feb 2010 - Jun 2011
Guest Services Center Manager
Mandarin Oriental Hotel Group - Sanya, Hainan, China Oct 2008 - Aug 2009
PABX Manager
Mandarin Oriental Hotel Group - Sanya, Hainan, China Oct 2007 - Oct 2008
Rooms Division Management Trainee
Guest Services Center Manager
Hyatt Regency - Jinan, China Jun 2011 - Jun 2012
Communication Center Manager
Grand Hyatt - Macau, China Feb 2010 - Jun 2011
Guest Services Center Manager
Mandarin Oriental Hotel Group - Sanya, Hainan, China Oct 2008 - Aug 2009
PABX Manager
Mandarin Oriental Hotel Group - Sanya, Hainan, China Oct 2007 - Oct 2008
Rooms Division Management Trainee
Education:
Le Cordon Bleu Adelaide 2004 - 2007
Bachelor of Business, International Hotel and Resort Management
Bachelor of Business, International Hotel and Resort Management
Skills:
FCS System
HotSos System
VMS System
Alcatel PABX and Telephone Console
Siemens PABX and Telephone Console
Cisco PABX and Telephone Console
Opera System
SMS System
Ving Card
Pre-opening experience
Rooms Division
Customer Service
Hiring
Customer Satisfaction
Hospitality Industry
Hotel Management
HotSos System
VMS System
Alcatel PABX and Telephone Console
Siemens PABX and Telephone Console
Cisco PABX and Telephone Console
Opera System
SMS System
Ving Card
Pre-opening experience
Rooms Division
Customer Service
Hiring
Customer Satisfaction
Hospitality Industry
Hotel Management
Languages:
English
Mandarin
Contonese
Mandarin
Contonese

Law Professional
View pageLocation:
Other
Industry:
Law Practice
Skills:
Legal Writing
Litigation
Legal Research
Litigation
Legal Research

Daphne Li
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