Dante Javier Mandala

San Francisco, CA

Internet

Xerox - Durham, NC May 2012 - Dec 2012
Learning Services Project Manager/Traffic Manager
iContact - a Vocus company. Sep 2008 - May 2012
Executive Assistant to Senior Vice President
BBH Media Oct 2003 - Sep 2008
Project Manager / QA Testing / Domain Management

Project Management
Salesforce.com
Html
Quality Assurance
Microsoft Office
Crm
Email Marketing
Training
Online Advertising
Photoshop
Organization and Prioritization Skills
Call Centers
Customer Service
Account Management
User Interaction
Technical Support
Customer Satisfaction
Google Analytics
Social Media
Troubleshooting
Audacity
Quiz
Captivate
Call Center
Google Adwords
Seo
Powerpoint
Team Building
Social Media Marketing
Project Planning
Social Networking
Time Management
Software Documentation
Webex
Wordpress
Team Leadership
Outlook
Access
Online Marketing
Project Coordination
Domain Registration
Microsoft Office Suite
Adobe Captivate
Adobe Photoshop
Call Center Quality Assurance
Domain Name Registration
Saas
Atlassian Jira
Zendesk

Social Services
Civil Rights and Social Action
Poverty Alleviation
Science and Technology
Human Rights
Animal Welfare
Arts and Culture

North Carolina Notary Public
Mastery Certification Call Center Quality Assurance
Department of the Secretary of State
The Call Center School