Resumes
Resumes

Director Of Operations
View pageLocation:
Hartford, CT
Industry:
Insurance
Work:
Travelers since 2011
Director of Operations
Travelers 2009 - 2011
Director of Quality Assurance
Travelers 2006 - 2010
National Customer Care Center Program Manager
Travelers 2000 - 2006
Manager Corporate Audit
PricewaterhouseCoopers, LLP 1997 - 2000
Senior Associate, Audit
Director of Operations
Travelers 2009 - 2011
Director of Quality Assurance
Travelers 2006 - 2010
National Customer Care Center Program Manager
Travelers 2000 - 2006
Manager Corporate Audit
PricewaterhouseCoopers, LLP 1997 - 2000
Senior Associate, Audit
Education:
The University of Connecticut School of Business 2002 - 2007
Accounting
Accounting
Skills:
Insurance
Customer Service
Auditing
Property and Casualty Insurance
Quality Assurance
Business Analysis
Leadership
Vendor Management
Process Improvement
Strategic Planning
Operations Management
Team Building
Training
General Insurance
Call Centers
Data Analysis
Business Process Improvement
Management
Risk Management
Customer Service
Auditing
Property and Casualty Insurance
Quality Assurance
Business Analysis
Leadership
Vendor Management
Process Improvement
Strategic Planning
Operations Management
Team Building
Training
General Insurance
Call Centers
Data Analysis
Business Process Improvement
Management
Risk Management