Resumes
Resumes

Director, Customer Service And Support Uw-It
View pageLocation:
853 northeast 57Th St, Seattle, WA 98107
Industry:
Education Management
Work:
University of Washington School of Law since Feb 2006
Director, Multimedia Services
Educational Partnerships and Learning Technologies - University of Washington 2000 - Feb 2006
Manager
University of Washington Sep 1997 - Jun 2000
System Administrator
Director, Multimedia Services
Educational Partnerships and Learning Technologies - University of Washington 2000 - Feb 2006
Manager
University of Washington Sep 1997 - Jun 2000
System Administrator
Education:
University of Washington 1999 - 2000
Certification, Audio Engineering University of Washington 1997 - 2000
BA, Music Theory/History
Certification, Audio Engineering University of Washington 1997 - 2000
BA, Music Theory/History
Skills:
Project Management
Public Speaking
Higher Education
Educational Technology
Teaching
Video Conferencing
Strategic Leadership
Planning Budgeting and Forecasting
Itil Certified
Budget Management
Leadership Development
Operations Management
Itil Service Strategy
Help Desk Implementation
Itil Process Implementation
Staff Development
Video Production
Audio Engineering
Editing
Video Editing
Nonprofits
Photoshop
Photography
Copy Editing
Videography
Budgets
Adobe Creative Suite
Personnel Management
Webcasting
Imagineering
Itil
It Service Management
Program Management
Technical Support
Service Delivery
Service Level Agreements
Leadership
Customer Service Management
Mentoring
Organizational Leadership
Service Operations
Foundation Certificate In It Service Management
Csi
General Data Protection Regulation
Data Privacy
Budgeting and Forecasting
Metrics
Contract Management
Contract Negotiation
Nist 800 53
Customer Experience Management
Customer Journey Mapping
Service Design
Enterprise Software
Enterprise Risk Management
Incident Management
Ferpa
Service Desk Management
Call Center Administration
State Government
Government Procurement
Inventory Management
Public Speaking
Higher Education
Educational Technology
Teaching
Video Conferencing
Strategic Leadership
Planning Budgeting and Forecasting
Itil Certified
Budget Management
Leadership Development
Operations Management
Itil Service Strategy
Help Desk Implementation
Itil Process Implementation
Staff Development
Video Production
Audio Engineering
Editing
Video Editing
Nonprofits
Photoshop
Photography
Copy Editing
Videography
Budgets
Adobe Creative Suite
Personnel Management
Webcasting
Imagineering
Itil
It Service Management
Program Management
Technical Support
Service Delivery
Service Level Agreements
Leadership
Customer Service Management
Mentoring
Organizational Leadership
Service Operations
Foundation Certificate In It Service Management
Csi
General Data Protection Regulation
Data Privacy
Budgeting and Forecasting
Metrics
Contract Management
Contract Negotiation
Nist 800 53
Customer Experience Management
Customer Journey Mapping
Service Design
Enterprise Software
Enterprise Risk Management
Incident Management
Ferpa
Service Desk Management
Call Center Administration
State Government
Government Procurement
Inventory Management