Resumes
Resumes
Technology Operations Engineer
View pageLocation:
3536 Cherry Ln, Saint Paul, MN 55129
Industry:
Defense & Space
Work:
Jt3 Jun 2018 - Jul 2018
Network and Data Center Technician
Csaa Insurance Group, A Aaa Insurer Sep 2016 - Jun 2018
Helpdesk Agent
Csaa Insurance Group, A Aaa Insurer Jun 2016 - Sep 2016
Special Projects Assistant
Csaa Insurance Group, A Aaa Insurer Sep 2015 - May 2016
Total Loss Specialist
Csaa Insurance Group, A Aaa Insurer Apr 2007 - Aug 2015
Claims Adjuster
Network and Data Center Technician
Csaa Insurance Group, A Aaa Insurer Sep 2016 - Jun 2018
Helpdesk Agent
Csaa Insurance Group, A Aaa Insurer Jun 2016 - Sep 2016
Special Projects Assistant
Csaa Insurance Group, A Aaa Insurer Sep 2015 - May 2016
Total Loss Specialist
Csaa Insurance Group, A Aaa Insurer Apr 2007 - Aug 2015
Claims Adjuster
Education:
Devry University 2012 - 2016
Associates University of Wisconsin - Milwaukee 2000 - 2005
Bachelors, Communication, Journalism
Associates University of Wisconsin - Milwaukee 2000 - 2005
Bachelors, Communication, Journalism
Skills:
Tcp/Ip
Ethernet
Rip
Open Shortest Path First
Eigrp
Cisco Networking
Spanning Tree
Vlan
Lan Wan
Network Troubleshooting
Voice Over Ip
Subnetting
Ipv6
Ipv4
Network Administration
Access Lists
Team Leadership
Zendesk
Servicenow
Critical Thinking
Creative Problem Solving
Vlsm
Cross Team Collaboration
Customer Service
Border Gateway Protocol
Cisco Vpn
Internet Protocol Suite
Microsoft Office
Ethernet
Rip
Open Shortest Path First
Eigrp
Cisco Networking
Spanning Tree
Vlan
Lan Wan
Network Troubleshooting
Voice Over Ip
Subnetting
Ipv6
Ipv4
Network Administration
Access Lists
Team Leadership
Zendesk
Servicenow
Critical Thinking
Creative Problem Solving
Vlsm
Cross Team Collaboration
Customer Service
Border Gateway Protocol
Cisco Vpn
Internet Protocol Suite
Microsoft Office
Certifications:
State of Oklahoma Insurance Department, License 100234521
Commisioner of Securities and Insurance Office of Montana State Auditor, License 100144036
State of West Virginia, License 17705766
Commonwealth of Kentucky, License Doi Id: 896225 | Npn Id: 17705766
State of Delaware, License 1393264
State of Connecticut Insurance Department, License 2508084
State of Wyoming, License 301028
Commisioner of Securities and Insurance Office of Montana State Auditor, License 100144036
State of West Virginia, License 17705766
Commonwealth of Kentucky, License Doi Id: 896225 | Npn Id: 17705766
State of Delaware, License 1393264
State of Connecticut Insurance Department, License 2508084
State of Wyoming, License 301028
Damani Hill Henderson, NV
View pageWork:
AAA Insurance
Henderson, NV
Apr 2007 to Jul 2014
Claims Adjuster
Credit One Bank
Las Vegas, NV
Jun 2006 to Apr 2007
Customer Service Representative
Henderson, NV
Apr 2007 to Jul 2014
Claims Adjuster
Credit One Bank
Las Vegas, NV
Jun 2006 to Apr 2007
Customer Service Representative
Education:
DeVry University
Henderson, NV
2012 to 2016
BS in IT Networking (Cisco Certified Network Associate)
University of Wisconsin-Milwaukee
Milwaukee, WI
2000 to 2005
BA in Journalism & Mass Communications
Henderson, NV
2012 to 2016
BS in IT Networking (Cisco Certified Network Associate)
University of Wisconsin-Milwaukee
Milwaukee, WI
2000 to 2005
BA in Journalism & Mass Communications
Skills:
Proactive listener and able to communicate professionally Familiar with TCP/IP, Internetworking, WAN/LAN protocols Expert with Microsoft Office (Word, PowerPoint, Excel, Outlook) Proficient at multi-tasking various projects & meeting deadlines Drafted, proposed & assisted Directors/Managers implement my ideas that streamlined workflow, improved internal and external department communication, and/or increased customer satisfaction/retention Able to quickly learn new concepts and processes with minimal follow up instruction Recipient of multiple customer and management voted awards and accolades Stellar organizational skills Can compose 60 WPM