Cynthia A Olley

Greater Detroit Area

Consumer Services

Aditya Birla Minacs - Southfield, MI Feb 2012 - Oct 2012
Case Manager-Chrysler Account
Bed, Bath, and Beyond - Rochester Hills, MI Dec 2011 - Jan 2012
Temporary help
The Children's Place - The Children's Place Nov 2011 - Dec 2011
Seasonal PT sales associate
J. Crew - Great Lakes Crossing-Auburn Hills, MI Mar 2011 - Jul 2011
Part Time Sales Assciate
Perot Systems Mar 2002 - Feb 2008
Customer Care Advocate

Wayne State University 1982 - 1985
MA, Social Science Alma College 1977 - 1980
BA, Liberal Arts-Education/Sociology

Customer Focus
Teamwork
Research
Problem Solving
Mentoring
Call Center
Coaching
Customer Satisfaction
Documentation
Troubleshooting
Word
Excel
Customer Service
Change Management
Fundraising
Outlook
Customer Relations
Quality Assurance
Hiring
Microsoft Excel
Training
Microsoft Word
Call Centers
Software Documentation
Leadership
Management
Time Management
Sales
Team Leadership
Employee Training
Team Building
Human Resources
Employee Benefits
Purchasing
Process Improvement
Technical Support
Program Management

Volunteering; Golf?; Bike Riding; Cooking; Summer Art Fairs; Movies; Some Sports.