Crystal Victoria Stobbe

Parker, CO

Information Technology And Services

West Business Solutions Jan 2014 - Apr 2014
Account Manager
Higginbotham and Associates Apr 2013 - Jan 2014
Research Agent
The Red Lion Inn Aug 2012 - Mar 2013
Front Desk Agent
Tintedpixel, Inc. Jan 2012 - Aug 2012
Quality Assurance Manager
Career Connections, Inc. Apr 2011 - Dec 2011
Issue Resolution Specialist

University of Northern Colorado 2006 - 2007
Chaparral High School 2004 - 2006

I Am Highly Experienced With Microsoft Office Suite
Verbal De Escalation
Project Management
Interactive Technology
Mantis
Active Collab
Type 50 Wpm
10 Key 5965 Kph
Adobe Cs5

The Red Lion Hotel
Aurora, CO
Aug 2012 to Feb 2013
Front Desk Agent
TintedPixel, Inc
Denver, CO
Jan 2012 to Aug 2012
Career Connections, Inc
Tucson, AZ
Apr 2011 to Dec 2011
Issue Resolution Specialist
Convergys Corp
Tucson, AZ
Oct 2009 to Jan 2011
Customer Care Representative
Cross Country Automotive Services
Tucson, AZ
Oct 2007 to Apr 2009
Customer Service Representative/Roadside Associate
Safeway Food & Drug
Parker, CO
Apr 2005 to Jul 2006
Courtesy Clerk

University of Northern Colorado
2006 to 2007
Secondary English Education
Chaparral High School
2002 to 2006
High School Diploma

I am highly experienced with Microsoft Office Suite, including MS Word, Excel, Outlook and Power Point. I am well versed in the use of Internet Explorer, Google Chrome, Safari and Mozilla Firefox. My experience has helped me to develop very polished organizational and multi-tasking skills. I also have experience using QuickBooks, type 50 WPM and am extremely efficient with the use of ten key at 5925 KPH. I am excellent with time management, as well as team management and always communicate with employees using a "can-do" approach. I have much experience in fielding phone calls and assisting customers, both over the phone and in person. I have experience with managing projects across the board and strong client-facing management skills. Also, my system experience ranges from internal systems such as Opera Management System to project management tools such as MS Project, Basecamp, Active Collab and Mantis. Drafting project management documentation such as Statements of Work, estimates, project plans & schedules is well within my ability and I excel in managing short- and long-term projects. I learn quickly and lead by example by remaining calm, cool and in control in an ever-changing environment.

TintedPixel, Inc

Jan 2012 to 2000
Digital Producer/Administrative Assistant
Career Connections, Inc
Tucson, AZ
Apr 2011 to Dec 2011
Issue Resolution Specialist
Convergys Corp
Tucson, AZ
Oct 2009 to Jan 2011
Customer Care Representative
Cross Country Automotive Services
Tucson, AZ
Oct 2007 to Apr 2009
Customer Service Representative/Roadside Associate
Safeway Food & Drug
Parker, CO
Apr 2005 to Jul 2006
Courtesy Clerk
Mile Stadium
Parker, CO
Jun 2004 to Dec 2004
Customer Care Representative

University of Northern Colorado
2006 to 2007
Secondary English Education
Chaparral High School
2002 to 2006
High School Diploma

Skill Set: I am highly experienced with Microsoft Office Suite, including MS Word, Excel, Outlook and Power Point. I am well versed in the use of Internet Explorer, Google Chrome, Safari and Mozilla Firefox. My experience has helped me to develop very polished organizational and multi-tasking skills. I also have experience using QuickBooks, type 45 WPM and am extremely efficient with the use of ten key. I am excellent with time management, as well as team management and always communicate with employees using a "can-do" approach. I have much experience in fielding phone calls and assisting customers, both over the phone and in person. I have experience within an interactive agency managing projects across the board and strong client-facing account management skills. Also, I have extensive experience with project management tools such as MS Project, Basecamp, Active Collab and Mantis. Drafting project management documentation such as Statements of Work, estimates, project plans & schedules, deliverables lists, etc. is well within my ability and I excel in managing short- and long-term projects. Managing cross-functional teams, including creative and technical resources is something I also do very well. I have an understanding of common interactive terminology, such as FLASH, HTML, CSS, .NET, PHP and database design and development. I am a quick learner and lead by example by remaining calm, cool and in control in an ever-changing environment.

The Red Lion Hotel

Aug 2012 to 2000
Front Desk Agent
TintedPixel, Inc
Denver, CO
Jan 2012 to Aug 2012
Digital Producer/Administrative Assistant
Career Connections, Inc
Tucson, AZ
Apr 2011 to Dec 2011
Issue Resolution Specialist
Convergys Corp
Tucson, AZ
Oct 2009 to Jan 2011
Customer Care Representative
Cross Country Automotive Services
Tucson, AZ
Oct 2007 to Apr 2009
Customer Service Representative/Roadside Associate
Safeway Food & Drug
Parker, CO
Apr 2005 to Jul 2006
Courtesy Clerk

University of Northern Colorado
2006 to 2007
Secondary English Education
Chaparral High School
2002 to 2006
High School Diploma

Skill Set: I am highly experienced with Microsoft Office Suite, including MS Word, Excel, Outlook and Power Point. I am well versed in the use of Internet Explorer, Google Chrome, Safari and Mozilla Firefox. My experience has helped me to develop very polished organizational and multi-tasking skills. I also have experience using QuickBooks, type 45 WPM and am extremely efficient with the use of ten key. I am excellent with time management, as well as team management and always communicate with employees using a "can-do" approach. I have much experience in fielding phone calls and assisting customers, both over the phone and in person. I have experience with managing projects across the board and strong client-facing account management skills. Also, my system experience ranges from internal systems such as Opera Management System to project management tools such as MS Project, Basecamp, Active Collab and Mantis. Drafting project management documentation such as Statements of Work, estimates, project plans & schedules, deliverables lists, etc. is well within my ability and I excel in managing short- and long-term projects. Managing cross-functional teams, including creative and technical resources is something I also do very well. I have an understanding of common interactive terminology, such as FLASH, HTML, CSS, .NET, PHP and database design and development. I am a quick learner and lead by example by remaining calm, cool and in control in an ever-changing environment.