Resumes
Resumes
Knowledge Management  Senior Knowledge Architect
View pageLocation:
Framingham, MA
Industry:
Information Technology And Services
Work:
Attivio - Newton, MA since Nov 2012
Product Manager - Service Knowledge Expert
Citigroup Apr 2001 - Oct 2012
VP - IT Service Management
CareerEngine Inc Aug 2000 - Apr 2001
Senior Systems Engineer
North Carolina Department of Insurance Sep 1998 - Aug 2000
Senior Systems Administrator
Product Manager - Service Knowledge Expert
Citigroup Apr 2001 - Oct 2012
VP - IT Service Management
CareerEngine Inc Aug 2000 - Apr 2001
Senior Systems Engineer
North Carolina Department of Insurance Sep 1998 - Aug 2000
Senior Systems Administrator
Education:
ITSM Academy
Skills:
Knowledge Management
It Service Management
Incident Management
Itil
Service Management
It Management
Enterprise Software
Security
It Strategy
Strategy
Sharepoint
Servers
Technical Support
Disaster Recovery
Service Delivery
Vendor Management
Databases
Program Management
Management
Problem Management
Process Improvement
Release Management
Sla
Product Strategies
Knowledge Delivery
It Service Management
Incident Management
Itil
Service Management
It Management
Enterprise Software
Security
It Strategy
Strategy
Sharepoint
Servers
Technical Support
Disaster Recovery
Service Delivery
Vendor Management
Databases
Program Management
Management
Problem Management
Process Improvement
Release Management
Sla
Product Strategies
Knowledge Delivery
Interests:
I Remember Thinking
Certifications:
Itil Expert