Resumes
Resumes
Director, User Experience Research
View pageLocation:
San Francisco, CA
Industry:
Internet
Work:
American Express Jun 2015 - Jul 2019
Director, User Experience Research and Insights, Enterprise Digital and Analytics
Linkedin Jun 2015 - Jul 2019
Director, User Experience Research
American Express Oct 2012 - Jun 2015
User Centred Design Progam Manager
Hsbc Oct 2010 - Sep 2012
Senior Digital Project Manager
Hsbc Oct 2008 - Oct 2010
Instructional Design Manager
Director, User Experience Research and Insights, Enterprise Digital and Analytics
Linkedin Jun 2015 - Jul 2019
Director, User Experience Research
American Express Oct 2012 - Jun 2015
User Centred Design Progam Manager
Hsbc Oct 2010 - Sep 2012
Senior Digital Project Manager
Hsbc Oct 2008 - Oct 2010
Instructional Design Manager
Education:
University For the Creative Arts 2003 - 2004
Masters, Master of Arts, Communication The Glasgow School of Art Singapore 1998 - 2002
Bachelors, Bachelor of Arts, Product Design
Masters, Master of Arts, Communication The Glasgow School of Art Singapore 1998 - 2002
Bachelors, Bachelor of Arts, Product Design
Skills:
Web Design
User Experience
User Centered Design
Stakeholder Management
Project Delivery
Strategy
Change Management
Creative Problem Solving
Information Architecture
E Learning
Usability
Management
Copywriting
Web Project Management
Project Management
Instructional Design
User Interface Design
User Journeys
Creative Direction
User Acceptance Testing
Wireframes
Advertising
Interaction Design
Content Management
Leadership
Accessibility
Problem Solving
User Experience
User Centered Design
Stakeholder Management
Project Delivery
Strategy
Change Management
Creative Problem Solving
Information Architecture
E Learning
Usability
Management
Copywriting
Web Project Management
Project Management
Instructional Design
User Interface Design
User Journeys
Creative Direction
User Acceptance Testing
Wireframes
Advertising
Interaction Design
Content Management
Leadership
Accessibility
Problem Solving
Certifications:
Ux Certificate
Harvard Certificate of Leadership Excellence
Principles of Usability Testing
The Art & Science of Ethnographic Research
Fundamentals of Moderating
Conducting Qualitative and Quantitative Customer Interviews
Harvard Certificate of Leadership Excellence
Principles of Usability Testing
The Art & Science of Ethnographic Research
Fundamentals of Moderating
Conducting Qualitative and Quantitative Customer Interviews