Resumes
Resumes
Director, Business To Business Customer Success
View pageLocation:
Teaneck, NJ
Industry:
Consumer Services
Work:
The New York Times
Director, Business To Business Customer Success
Star Gas Partners, L.p. Dec 2011 - Jan 2016
Operations Manager, Customer Service Call Center
Pcf - Publishers Circulation Fulfillment Jun 2005 - Feb 2011
Operations Manager, Customer Service Call Center
Pcf - Publishers Circulation Fulfillment Nov 2002 - Jun 2005
Business Analyst
Director, Business To Business Customer Success
Star Gas Partners, L.p. Dec 2011 - Jan 2016
Operations Manager, Customer Service Call Center
Pcf - Publishers Circulation Fulfillment Jun 2005 - Feb 2011
Operations Manager, Customer Service Call Center
Pcf - Publishers Circulation Fulfillment Nov 2002 - Jun 2005
Business Analyst
Education:
Montclair State University 2002 - 2005
Masters, Psychology William Paterson University of New Jersey 1998 - 2002
Bachelors, Bachelor of Arts, Psychology
Masters, Psychology William Paterson University of New Jersey 1998 - 2002
Bachelors, Bachelor of Arts, Psychology
Skills:
Customer Service
Performance Management
Call Centers
Microsoft Office
Microsoft Excel
Sales
Call Center
Recruiting
Operations Management
Team Building
Customer Satisfaction
Process Improvement
Training
Customer Retention
Employee Relations
Human Resources
Management
Business Process Improvement
Performance Management
Call Centers
Microsoft Office
Microsoft Excel
Sales
Call Center
Recruiting
Operations Management
Team Building
Customer Satisfaction
Process Improvement
Training
Customer Retention
Employee Relations
Human Resources
Management
Business Process Improvement