Claire R Rivera

810 Poppy Ct, Richmond, CA 94806

Computer Software

Uswired
It Operations Support Specialist
Aptean Aug 2012 - Sep 2016
Customer Solutions Manager
Tradebeam 2005 - 2012
Customer Support Manager
Embarcadero Technologies 2001 - 2005
Product Specialist

San Francisco State University 1992 - 2000
Bachelors, Bachelor of Business Administration San Francisco State University
Bachelors, Bachelor of Science, Business Administration

Enterprise Software
Business Analysis
Integration
Customer Relationship Management
Software As A Service
Cloud Computing
Agile Methodologies
Requirements Analysis
Software Project Management
Customer Service
Management
Training
Leadership
Salesforce.com
Microsoft Excel
Microsoft Office
Social Media
Technical Support
Customer Satisfaction
Microsoft Word
Team Leadership
Sql
Public Speaking
Communication
Teamwork
Mentoring
Leading Meetings
Coaching
Troubleshooting
Microsoft Powerpoint
Customer Support
Account Management
Team Management

Salesforce: Working With Apps
Learning Salesforce Admin
Salesforce: Dashboards
Salesforce For Customer Service
Cloud Architecture: Core Concepts
Communicating With Confidence
Preparing For Successful Communication
Motivating and Engaging Employees
Coaching Skills For Leaders and Managers

Las Vegas, NV

Real Estate