Inventors:
Javed M. Khan - San Jose CA, US
Ching Hua Chien - San Jose CA, US
Robert Walter Droege - San Jose CA, US
Allen E. Dubberley - Los Gatos CA, US
Assignee:
General Electric Company - Schenectady NY
International Classification:
G06F 17/30
US Classification:
707103R, 707101, 707102, 7071041
Abstract:
A system for providing receipt inspection reporting (RIR) allows for entry, modification, searching and reporting of RIR data. The RIR data is stored in a database and accessible online to facilitate tracking and analysis of defects and other problems. Searches and custom reports also may be generated to provide RIR tracking and analysis of problems. Logging and tracking of defects allows for root cause analysis using RIR data stored in a database to improve the RIR resolution process.