Charles L Shegog

Saint Joseph, MO

Information Technology And Services

Charter Communications Mar 2015 - Jan 2016
It Help Desk Contractor
Dell Mar 2015 - Jan 2016
Computer Operator Iii
Suddenlink Communications May 2014 - Mar 2015
Technical Support
Nco Financial Systems Nov 2012 - May 2014
Finance Representative
Washington University In St. Louis May 2009 - Aug 2011
It Help Desk Intern

Missouri Western State University 2013
Bachelors, Bachelor of Arts Missouri Western State University 2007 - 2013
Bachelors, Bachelor of Science Cardinal Ritter College Prep 2004 - 2007
Cardinal Ritter College Prep 2003 - 2007
Washington University

Customer Service
Computer Repair
Information Technology
Computer Technology
Windows 7
Os X
Microsoft Office
Service Now Ticketing System
Active Directory
Testing
Laptops
Bmc Remedy Ticketing System
Vpn
Help Desk Support
Desktop Computers
Java
Css
Visio
Video Production
Video Editing
Call Centers
Html
Computer Hardware
Process Improvement
Access
Microsoft Excel
Powerpoint
Technical Support
Microsoft Word
Networking
Troubleshooting
Hardware
Management
Microsoft Exchange
Phone Support
Miscrosoft Lync
Microsoft Office Communicator
Adobe Acrobat
Internet Explorer
Mozilla Firefox

Saint Louis, MO

PROFESSIONAL EXPEREINCE

May 2014 to 2000
CCR II Tech Support
Washington University of St. Louis IS&T
St. Louis, MO
May 2009 to Aug 2011
IT Help Desk Intern
Best Buy
Saint Joseph, MO
Sep 2007 to Feb 2009
Digital Tech Consultant

Missouri Western State University
Dec 2013
Bachelor in Science in Computer Information Systems
St. Joseph
Saint Joseph, MO
May 2007
College Prep
St. Louis
St. Louis, MO