Location:
5435 north Garland Ave, Garland, TX 75040
Industry:
Telecommunications
Work:
Speechusability
Principal Consultant
Zhu Consulting
Principal Consultant
Avaya Oct 2008 - Mar 2012
Principal Consultant, Avaya Professional Services
Hoodz of North Dallas Oct 2008 - Mar 2012
Owner
Intervoice Feb 2003 - Oct 2008
Senior Voice User Interface Design Engineer
Education:
The University of Texas at Dallas 2002 - 2003
Master of Science, Masters, Neuroscience
Rice University 1998 - 2001
Bachelors, Bachelor of Arts, Bachelor of Arts In Business Administration, Asian Studies, Cognitive Science
Garland High School 1993 - 1997
Rice University 1980 - 1983
Bachelors, Bachelor of Arts
Skills:
Avaya
Professional Services
Ivr
Cti
Contact Centers
Speech Recognition
Voice User Interface Design
Requirements Analysis
Software Development
Call Center