US Patent:
20040095378, May 20, 2004
Inventors:
Michael Vigue - Windham NH, US
Jane Blankenship - North Chatham MA, US
Kerry Johnson - Andover MA, US
Catherine Lang - Somerville MA, US
Shail Chotai - Windham NH, US
International Classification:
G09G005/00
Abstract:
A method includes (a) electronically enabling people who belong to an enterprise to define a goal that is related to managing a relationship with a customer of the enterprise; (b) providing a graphical user interface that enables the people to cooperate to make complex decisions that will advance the achievement of the goal; and (c) providing features in the interface that enable the people to make the complex decisions in a manner that inherently and continually improves their ability to make subsequent complex decisions.