Irvine, CAVP, BPO Channel Delivery Manager at JPMorgan & Cha... Past: Sr. VP, Mortgage Lending Operations at Fidelity Federal Bank Over 16 years as a senior mortgage professional with extensive knowledge and strong leadership in the areas of operations, offshore process management, project... Over 16 years as a senior mortgage professional with extensive knowledge and strong leadership in the areas of operations, offshore process management, project management, system development and deployment, contract negotiation, secondary marketing, and multiple onshore and offshore operations...