Carmen A Guzman

USPT

Jan 2012 to 2000
PRISONER TRANSPORTING OFFICER
Sullivan Brothers
Orlando, FL
May 2008 to Dec 2011
ADMININSTRATIVE ASST
Auto Nation
Orlando, FL
Apr 2004 to Oct 2008
FINANCE ASST
Planet Potamkin
New York, NY
Jun 2001 to Apr 2004
SALES

Belford University
Orlando, FL
Bachelor's

Help Now of Osceola, Inc

Aug 2013 to 2000
Advocate
Osceola County

Nov 2012 to Aug 2013
Shelter Case Manager
Bilingual Outreach Counselor/Facilitator
Nov 2010 to Nov 2012
Harbor House of Central Florida, Inc

Jan 2008 to Nov 2010
Child Care Advocate
York College CUNY
Queens, NY
Dec 1998 to 2000
College English Tutor

Nova Southeastern University
Orlando, FL
Master's in Mental Health Counseling Master
Florida Christian College
Kissimmee, FL
Apr 2011
Bachelors of Science in Leadership/Theology

Citizens Property Insurance Corporation
Tampa, FL
Nov 2009 to Aug 2013
Senior Customer Care/Team Leader
Citizens Property Insurance Corporation

May 2006 to Nov 2009
Customer Care Specialist
Poe Financial Group

Oct 2005 to May 2006
Customer Care Representative/Underwriter

Diana Fink's Central Insurance School
Clearwater, FL
2006 to 2006
4-40 Customer Service Representative License in Insurance
Gibbs College
Montclair, NJ
2000
Associates Degree in Applied Science in Office Administration

Excellent verbal and written communication skills. Proficient in MS Office, specifically Word, Excel and Power Point. Ability to apply effective judgment and decision making skills. Ability to prioritize and organize workload. Assist CCC Help desk by answering questions received from customer care associates.

Harlem Children's Zone

Mar 2009 to Present
Teacher's Aide
NYPD 26th Pct. Auxiliary Unit
New York, NY
Feb 2012 to May 2012
Intern
P.I.C.C
New York, NY
Sep 2006 to Feb 2009
Rehabilitation Specialist

ASA College
New York, NY
2011 to 2012
Associates in Applied Science in Criminal Justice