Carlos Alberto Gato

2942 east Indian School Rd, Phoenix, AZ 85016

Automotive

Gravity It Resources
Information Technology Business System Analyst on Behalf of Nextera Energy
Carvana
Market Operations Training Specialist
Carvana Aug 2017 - Dec 2018
Market Operations Customer Advocate Ii
Yelp Apr 1, 2015 - Dec 2018
Brand Ambassador
Carvana Jul 1, 2016 - Aug 2017
Market Operations Customer Advocate L

Florida International University 2014 - 2016
Bachelors, Bachelor of Arts, Communication Miami Dade College 2008
Miami Dade College 2002 - 2006
Associates, Associate of Arts, General Studies Coral Reef High School 2001

Outlook
Social Media
Leadership
Powerpoint
Team Building
Customer Service
Event Planning
Social Media Marketing
Marketing
Training
Strategic Planning
Sales
Customer Engagement
Customer Experience
Customer Relationship Management
Microsoft Office
Public Speaking
Life Skills
Personal Development
Communication
Time Management
Teamwork
Entrepreneurship
Decision Making
Management
Business Analysis
Organizational Leadership
Small Business Management
Executive Leadership
Nonprofit Management
Business Strategy
Enterprise Marketing
Agile Project Management
Operations Management
Project Management

English
Spanish

State of Florida, License Emt516317
License Emt516317
State of Florida Paramedic
Embracing Change
Customer Service Foundations
Managing Your Time
Building Your Team
Working With Upset Customers
Avoiding Burnout
Discovering Your Strengths
Critical Thinking
Leading Change
Communicating With Empathy
Mindfulness
Business Development Foundations
Cert Prep: Comptia Security+ Exam (Sy0-501): the Basics
Comptia Security+ (Sy0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
Cert Prep: Certified Scrum Master
Scrum: the Basics
Agile Foundations

Hollywood, FL

Hospital & Health Care

Fort Lauderdale Hospital
Market Director of Human Resources
The Palace Pci Aug 2005 - Mar 2009
Vice President Human Resources
Professional Care Aug 2005 - Feb 2009
Corporate Director
Gold Coast Beverage Distributors Jun 1999 - Jul 2005
Director Human Resources
Gold Coast Beverage Distributor's Jun 1999 - Jul 2005
Vice President Human Resources

University of Massachusetts Boston 1980 - 1984
Master of Science, Masters, Human Resources University of Massachusetts 1983
Bachelors, Bachelor of Arts, Sociology University of Massachusetts Boston

Employee Relations
Benefits Administration
Human Resources
Employee Benefits
Personnel Management
Onboarding
Management
Succession Planning
Training
Talent Acquisition
Recruiting
Policy
Job Descriptions
Coaching
Payroll
Hris
Screening
Deferred Compensation
Adp Payroll
Labor Relations
Hr Policies
Workforce Planning
Human Resources Information Systems
Workers Compensation
Job Description Development

English
Spanish

13876 southwest 56Th St, Miami, FL 33175

Computer & Network Security

Shift F1 Systems
Technology Specialist
Allied Signal Aerospace Jun 1987 - Oct 1989
Senior Telecommunications Specialist
Los Angeles Unified School District Jun 1984 - Jun 1987
Data Systems Support

Florida International University 1990 - 1993
Bachelors, Computer Science California State University, Northridge 1984 - 1989

Account Management
Cloud Computing
Customer Service
Disaster Recovery
Microsoft Exchange
Microsoft Office
Network Infrastructure
Network Security
Networking
Salesforce.com
Security
Servers
Solution Selling
System Administration
Telecommunications
Troubleshooting
Vmware
Virtualization
Windows Server
Wireless
Wireless Networking

United States

American Ambulance

Mar 2008 to 2000
Field Training Officer/Critical Care Paramedic/EMT/Driver
American Medical Response

Apr 2007 to Mar 2008
Emergency Medical Technician/Driver
Gibraltar Private Bank

Dec 2005 to Apr 2007
Teller
Bank Atlantic

Aug 2004 to Nov 2005
Customer Service Representative
Carnival Cruise Lines

Jan 2004 to Jun 2004
Personal Vacation Planner
Insight Health Services

Mar 2002 to Dec 2003
MRI Technologist Assistant

Florida International University
Miami, FL
Jan 2012 to Jan 2014
Bachelor of Science in Biological Sciences in Biology -- Pre-Med
Miami Dade College
Miami, FL
Jan 2006 to Jan 2011
Associate of Science in Emergency Medical Service