Resumes
Resumes

Customer Experience Specialist
View pageLocation:
Kennesaw, GA
Industry:
Airlines/Aviation
Work:
Delta Air Lines since 2009
Sr. Business Analyst - IT
Delta Technology since Jan 2008
Senior Business Analyst (SkyMiles)
Delta Technology Feb 2007 - Jan 2008
Senior Business Analyst (delta.com and self-service)
Delta Air Lines Apr 1985 - Feb 2007
Product Analyst (delta.com & self-service)
Sr. Business Analyst - IT
Delta Technology since Jan 2008
Senior Business Analyst (SkyMiles)
Delta Technology Feb 2007 - Jan 2008
Senior Business Analyst (delta.com and self-service)
Delta Air Lines Apr 1985 - Feb 2007
Product Analyst (delta.com & self-service)
Education:
Kennesaw State University 1978 - 1980
Walton High School 1977 - 1979
Walton High School 1977 - 1979
Skills:
Microsoft Office
Requirements Gathering
Visio
Requirements Analysis
Business Analysis
Business Requirements
Airlines
User Acceptance Testing
Sharepoint
Software Documentation
Software Project Management
Quality Assurance
Business Process
Testing
Vendor Management
Business Process Improvement
Data Warehousing
Business Intelligence
Software Development
Integration
Soa
Leadership
Databases
Emergency Services
Humanitarian Assistance
Requirements Gathering
Visio
Requirements Analysis
Business Analysis
Business Requirements
Airlines
User Acceptance Testing
Sharepoint
Software Documentation
Software Project Management
Quality Assurance
Business Process
Testing
Vendor Management
Business Process Improvement
Data Warehousing
Business Intelligence
Software Development
Integration
Soa
Leadership
Databases
Emergency Services
Humanitarian Assistance