Resumes
Resumes
Technical Support Analyst At Dealer.com
View pageLocation:
35 Coolidge Ct, Colchester, VT 05446
Industry:
Automotive
Work:
Insight Technology Oct 2008 - Oct 2010
Group Leader
Dealer.com Oct 2008 - Oct 2010
Technical Support Analyst at Dealer.com
Ibm Aug 1994 - Aug 2008
Manufacturing Specialist
Group Leader
Dealer.com Oct 2008 - Oct 2010
Technical Support Analyst at Dealer.com
Ibm Aug 1994 - Aug 2008
Manufacturing Specialist
Education:
Champlain College 2006 - 2008
Skills:
Process Improvement
Customer Service
Account Management
Management
Customer Retention
Customer Satisfaction
Leadership
Cross Functional Team Leadership
Troubleshooting
Automotive
Call Centers
Customer Experience
Team Leadership
Testing
Microsoft Office
Crm
Integration
Quality Assurance
Training and Development
Technical Support
Html
Customer Service
Account Management
Management
Customer Retention
Customer Satisfaction
Leadership
Cross Functional Team Leadership
Troubleshooting
Automotive
Call Centers
Customer Experience
Team Leadership
Testing
Microsoft Office
Crm
Integration
Quality Assurance
Training and Development
Technical Support
Html
Interests:
Social Services
Children
Environment
Human Rights
Animal Welfare
Health
Children
Environment
Human Rights
Animal Welfare
Health
Languages:
English
Certifications:
Managing Through Information Technology
Callie Beam Burlington, VT
View pageWork:
Dealer.com
Oct 2010 to 2000
Technical Support Analyst
Insight Technologies, Inc
Londonderry, NH
Oct 2008 to Oct 2010
Group Leader/Cell Coordinator
IBM
Essex Junction, VT
Sep 1995 to Oct 2008
Manufacturing Specialist
Vermont Teddy Bear Company Shelburne, Vermont
Shelburne, VT
May 1991 to Sep 1995
Production Specialist-Wholesale Division
Oct 2010 to 2000
Technical Support Analyst
Insight Technologies, Inc
Londonderry, NH
Oct 2008 to Oct 2010
Group Leader/Cell Coordinator
IBM
Essex Junction, VT
Sep 1995 to Oct 2008
Manufacturing Specialist
Vermont Teddy Bear Company Shelburne, Vermont
Shelburne, VT
May 1991 to Sep 1995
Production Specialist-Wholesale Division
Education:
Champlain College
Burlington, VT
1998 to 2010
Certificate in Management through Information Technology
Burlington, VT
1998 to 2010
Certificate in Management through Information Technology
Skills:
Qualifications: Strong analytical skills, MS Office proficiency, Troubleshooting proficiency, Document management, Exceptional telephone etiquette, Excellent problem solving skills, Vast technical knowledge, Excellent communication skills