Brittany A Coffen

NOC Engineer Level 1 - Shift Lead at CDW

Sauk City, Wisconsin

Information Technology and Services

CDW since Jan 2011
NOC Engineer Level 1 - Shift Lead
TDS Aug 2009 - Dec 2010
Customer Repair Advisor (CRA) III - Remote PC Technician
TDS Feb 2009 - Aug 2009
Technical Customer Operations Advisor
TDS through TEKsystems Nov 2008 - Feb 2009
Financial Services Advisor
TDS through TEKsystems May 2008 - Nov 2008
Technical Customer Operations Advisor

Madison, WI

Information Technology And Services

Legislative Technology Services Bureau
System Engineer
5Nines Llc
Web Services Engineer
5Nines Llc Sep 2017 - Aug 2018
Service and Support Manager
5Nines Llc Mar 2017 - Sep 2017
Technical Specialist
Younger Enterprise Systems Llc Jun 2015 - Jan 2016
Computer Systems Engineer

Technical Support
Vmware
Cisco Technologies
Virtualization
Servers
Troubleshooting
Cloud Computing
Windows Server
Security
Enterprise Software
Microsoft Sql Server
Tcp/Ip
Itil V3 Foundations Certified
Vpn
Routers
Network Security
Networking
Network Administration
Active Directory
Voip
Linux System Administration
Unix Administration
Managed Services
Network Troubleshooting
Voice Over Ip
Cisco Systems Products
Computer Hardware
Operating Systems
Linux
Customer Service
Disaster Recovery
Management
Windows
Unix
Office 365

Science and Technology
Education
Arts and Culture

Itil Foundations
Comp Tia A+
Comptia Network+
Comptia Security+
Mcsa: Security

Madison, WI

Networking
Management
Operations
Incident Management