Brian Robert Bitner

308 Milburnie Rd, Knightdale, NC 27545

Computer & Network Security

Ascom North America
Technical Support Engineer
Lenovo Mar 2019 - Sep 2019
Premier Technical Support Specialist
Worksmart Sep 2017 - Mar 2019
It Consultant
Allegheny County Dec 2014 - Aug 2017
Assistant System Administrator
Allegheny County May 2014 - Dec 2014
Pc Communications Engineer

Keller Graduate School of Management of Devry University 2013 - 2015
Master of Science, Masters, Information Systems Management Devry University 2010 - 2012
Bachelors, Bachelor of Science, Management University of Pittsburgh Swanson School of Engineering 2010 - 2011
University of Maryland Global Campus 2009 - 2010
Community College of the Air Force 2006 - 2010
Defense Information School 2006 - 2006

System Center Configuration Manager
Vmware Infrastructure
Vdi
Active Directory
Zfs
Salesforce.com
System Administration
Microsoft Office
Networking
Customer Service
Troubleshooting
Technical Support
Servers
Disaster Recovery
Security
Computer Hardware
Operating Systems
Html5
Html
Css
Wordpress
Google Analytics
Google Adwords
Google Adsense
Software Installation
Microsoft Exchange
Switches
Virtual Private Network
Social Media
Firewalls
Wireshark
Active Directory Experience
Sql
Marketing
Team Building
Windows Server
Group Policy
Positive Coaching
Personal Training
Communication
Teamwork
Critical Thinking
Problem Solving
Creative Problem Solving
Patience
Constructive Feedback
Start Ups
Remote Troubleshooting
Ticketing Tools
Customer Experience
Customer Success

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