Resumes
Resumes

Operations Manager
View pageLocation:
158 north Currituck Rd, Moyock, NC 27958
Industry:
Wireless
Work:
Team EAS, Inc. since May 2011
Training Director
Verizon Apr 2007 - Jun 2011
Trainer
Verizon Wireless Feb 2007 - Jun 2011
Trainer II
Alltel Wireless, acquired by Verizon Wireless 2007 - 2010
Trainer II
Verizon Wireless 2004 - 2010
Trainer II
Training Director
Verizon Apr 2007 - Jun 2011
Trainer
Verizon Wireless Feb 2007 - Jun 2011
Trainer II
Alltel Wireless, acquired by Verizon Wireless 2007 - 2010
Trainer II
Verizon Wireless 2004 - 2010
Trainer II
Education:
Pima Community College 2010 - 2010
Net+, Information Technology Pima Community College 2010 - 2010
Sec+, Information Technology Pima College 2009 - 2009
Certificate, A+ Pima Community College 2009 - 2009
MCDST, Information Technology Lanier Technical College 2001 - 2001
None, IT/Cisco Oakwood College 1996 - 1996
None, General Police Officer Standard Training 1989 - 1989
None, Law enforcement
Net+, Information Technology Pima Community College 2010 - 2010
Sec+, Information Technology Pima College 2009 - 2009
Certificate, A+ Pima Community College 2009 - 2009
MCDST, Information Technology Lanier Technical College 2001 - 2001
None, IT/Cisco Oakwood College 1996 - 1996
None, General Police Officer Standard Training 1989 - 1989
None, Law enforcement
Skills:
Customer Experience
Team Building
Customer Retention
Troubleshooting
Customer Satisfaction
Telecommunications
Vendor Management
Process Improvement
Instructor Led Training
Ccna
Training
Employee Training
Customer Service
Technical Support
Training Delivery
Management
Coaching
Wireless
Call Centers
Performance Management
Team Building
Customer Retention
Troubleshooting
Customer Satisfaction
Telecommunications
Vendor Management
Process Improvement
Instructor Led Training
Ccna
Training
Employee Training
Customer Service
Technical Support
Training Delivery
Management
Coaching
Wireless
Call Centers
Performance Management
