Brandon M Paternoster

616 Tritapoe Dr, Knoxville, MD 21758

Information Technology And Services

Kaplan University 2009 - 2010
Associates Boonsboro High School 2005 - 2009

Computer Hardware
Active Directory
Windows Xp
Servers
Windows 7
Technical Support
Group Policy
Software Installation
System Administration
Tcp/Ip
Hardware
Operating Systems
Dhcp
Dns
Norton Ghost
Remote Desktop
Microsoft Office
Wds
Ubuntu
Windows Server
Vmware
Troubleshooting
Lotus Domino
Desktop Support
Windows Server 2003
Data Center
Storage
Windows Server 2008
Technical Documentation
Laptops
Ms Office Suite
Html
Virtualbox
Outlook
Teamviewer
Bomgar
Windows Server 2012
Windows 8
Data Recovery
Macrium
Os X
Sharepoint
Customer Service
Data Entry
Asset Management
As400 Administration
Windows 10

Education
Environment
Science and Technology
Computer Hobbyist
Automobile Enthusiast
Video Games

L3 Communications
Rockville, MD
Mar 2014 to Jul 2014
Desktop Support
Innovative Inc.
Hagerstown, MD
Jun 2013 to Mar 2014
Desktop Support Technician
Technisource
Mechanicsburg, PA
Oct 2011 to Mar 2013
Help Desk I.T
Sierra Nevada Corporation
Hagerstown, MD
Jan 2011 to Jul 2011
Intern I (I.T. Division)
Ted's Place Computer Repair
Boonsboro, MD
2006 to 2010
Desktop Support Technician

Kaplan University
Hagerstown, MD
2009 to 2011
Partial Associates in Information Systems and Technology
Boonsboro Sr. High
Boonsboro, MD
2005 to 2009
High School in General Studies

Active Directory, Basic HTML, FTP configuration, General: Linux-Ubuntu, Lotus Notes, Lotus Sametime, Macro Scripts (Auto IT v3, Batch, etc.), Microsoft Windows (all versions including 8.1), Mac OS X, Microsoft Windows Server [] WDS (Windows Deployment Services), Microsoft Office (including Outlook and Access), Minor Cisco VPN, Minor Citrix, Minor JAVA, Minor SAP, Minor Visual Basic, MySQL, Remote desktop support, LANDesk, TeamViewer, LogMeIn, etc., Symantec Products (as well as a variety of other AV software), Basic VMWare, VirtualBox, Advanced Troubleshooting (hardware and software), Fast typist (110 WPM), Basic Server knowledge (wiring server clusters, etc), Networking, router configurations, Great at disassembling laptops and desktops, wide-variety of different consumer models, Over-the-phone and in-person customer service skills, Great work ethic and well learned at working in a corporate environment, Great organizational skills