Resumes
Resumes

Service Delivery Manager
View pageLocation:
15 Polk Ct, North Potomac, MD 20878
Industry:
Information Technology And Services
Work:
IBM - Houston, Texas Area since Dec 2012
Technical Solution Architect - Geo Service Delivery
CDI - Houston Apr 2011 - Dec 2012
IBM Technical Solution Architect - Geo Service Delivery
Independent Consultant May 2009 - Dec 2012
Infrastructure Manager / Director
CompuCom 2007 - 2009
Senior Operations Manager
IBM 2002 - 2007
Technical Manager - Infrastructure Service Delivery
Technical Solution Architect - Geo Service Delivery
CDI - Houston Apr 2011 - Dec 2012
IBM Technical Solution Architect - Geo Service Delivery
Independent Consultant May 2009 - Dec 2012
Infrastructure Manager / Director
CompuCom 2007 - 2009
Senior Operations Manager
IBM 2002 - 2007
Technical Manager - Infrastructure Service Delivery
Education:
Texas State University-San Marcos
BBA, Management Information Systems San Marcos High School
BBA, Management Information Systems San Marcos High School
Skills:
Data Center
Itil
Service Delivery
Outsourcing
Enterprise Software
Project Management
Servers
Networking
Security
Infrastructure
Disaster Recovery
It Management
Incident Management
It Service Management
It Strategy
Crm
Windows Server
Vendor Management
Integration
Change Management
Team Leadership
Microsoft Exchange
Oracle
Enterprise Architecture
Unix
Service Delivery Management
Process Improvement
It Operations
Solution Architecture
Virtualization
Cisco Technologies
System Deployment
Software Development
Linux
Technical Support
Telecommunications
Microsoft Sql Server
Business Continuity
Managed Services
Aix
Storage Area Networks
Global Sourcing
Service Level Agreements
Itil Certified
Service Level Management
High Performance Teams
Outsourcing Engagements
Management
It Service Delivery
Technical Service Delivery
Global Service Delivery
Itil
Service Delivery
Outsourcing
Enterprise Software
Project Management
Servers
Networking
Security
Infrastructure
Disaster Recovery
It Management
Incident Management
It Service Management
It Strategy
Crm
Windows Server
Vendor Management
Integration
Change Management
Team Leadership
Microsoft Exchange
Oracle
Enterprise Architecture
Unix
Service Delivery Management
Process Improvement
It Operations
Solution Architecture
Virtualization
Cisco Technologies
System Deployment
Software Development
Linux
Technical Support
Telecommunications
Microsoft Sql Server
Business Continuity
Managed Services
Aix
Storage Area Networks
Global Sourcing
Service Level Agreements
Itil Certified
Service Level Management
High Performance Teams
Outsourcing Engagements
Management
It Service Delivery
Technical Service Delivery
Global Service Delivery
Interests:
New Technology
Politics
Education
Photography
Science and Technology
Camping
Disaster and Humanitarian Relief
Human Rights
Travel
Boy Scouts (Scout Master)
Politics
Education
Photography
Science and Technology
Camping
Disaster and Humanitarian Relief
Human Rights
Travel
Boy Scouts (Scout Master)
Certifications:
Information Technology Infrastructure Library Foundation (Itil)
License 833249
Exin, License 833249
License 833249
Exin, License 833249
