Barbara E Osder

7769147, Aug 3, 2010

Jul 29, 1999

09/363339

Timothy M. Young - Collegeville PA, US
Steven J. Capriotti - Collegeville PA, US
Steven Luzeski - Collegeville PA, US
Barbara E. Osder - Glenside PA, US

Unisys Corporation - Blue Bell PA

H04M 11/00

379 8818, 37920103

A telephony-based messaging system application is built for use by a particular customer. The application is stored on a computer readable medium and includes a set of modules, where each module comprises call flows, code and a Customization List. The Customization List includes one or more tables each having a list of names and a modifiable list of corresponding DTMF signal identifiers. With this architecture, the particular customer is permitted to change the mapping between caller-entered DTMF signals and the corresponding actions taken by the messaging system by modifying the list of DTMF signal identifiers, i. e. , without modifying the call flows or code.

49396706, Jul 3, 1990

Nov 18, 1988

7/275453

Alex C. Freiman - New Britain PA
Barbara E. Osder - Erdenheim PA
Robert Perugini - Horsham PA
Joseph A. Reed - Cheltenham PA

Unisys Corporation - Blue Bell PA

G06F 1500
G06F 323

364519

A personal computer (PC) running on MS/DOS interactively and graphically creates or modifies definitions for print fonts, electronic forms, page compositions and sketches and includes a function for converting the definitions for transfer to a mainframe computer facility for use by the mainframe printer control function and printer. The PC further includes functions for creating or modifying character arrangements, EFORM arrangements, page composition arrangements and sketch arrangements where the arrangements include all of the components required to print the entity. The mainframe computer comprises an OS1100 system with PERCON for controlling a laser printer. The invention includes a function at the mainframe facility for converting the definitions transferred thereto from the PC into omnibus elements containing the data required by PERCON to print the entities. The omnibus elements are stored in a user library. The invention also includes a function for creating and modifying print control records for insertion in the print file to control PERCON to utilize the created and modified omnibus elements in printing the file.

59741180, Oct 26, 1999

Oct 8, 1997

8/947106

Steven J. Capriotti - Collegeville PA
David Landolt - Harleysville PA
Barbara E. Osder - Erdenheim PA

Unisys Corporation - Blue Bell PA

H04M 164

379 8822

A telephony application capable of being updated while on-line is disclosed. The application supports a plurality of active dialogs with callers, and comprises functions, call flows, voice prompts, and on-line updating versions for making on-line modifications of the functions, call flows, and voice prompts. The modifications are coordinated so that selected sets of functions, call flows and voice prompts can be committed to use while one or more active dialogs are occurring without affecting the active dialog(s).

54936063, Feb 20, 1996

May 31, 1994

8/251863

Barbara E. Osder - Erdenheim PA
Edwin M. Elrod - Downingtown PA
Alex C. Freiman - New Britain PA
Timothy J. Hogan - Wellington, NZ

Unisys Corporation - Blue Bell PA

H04M 164

379 67

In combination with the Network Application Platform (NAP), a Speech Interface to NAP (SPIN) creates or modifies a SPIN application for each language in which the prompts of a Network Application deployed on NAP are to be spoken. A prompt is mapped into a sequence of static and dynamic elements. Each SPIN application owns the prompt mappings, elements and element voice for the prompts to be played. The Network Application issues a PEP command to a Prompt Expansion Processor (PEP) to play an identified prompt in a language identified by a SPIN application ID. The command supplies the dynamic data to be played at the positions of the dynamic elements in the prompt definition PEP expands the command into a sequence of NAP Message IDs to play the sequence of NAP voice messages corresponding to the static and dynamic elements of the prompt mapping. The dynamic data is categorized into dynamic element types. A Dynamic Element Table contains an ordered list of logically grouped elements to support the dynamic data of a SPIN application.

60581662, May 2, 2000

Oct 6, 1997

8/944924

Barbara E. Osder - Erdenheim PA
David R. Landolt - Harleysville PA
Alex Freiman - New Britain PA
Steven J. Capriotti - Collegeville PA
Steven Luzeski - Collegeville PA

Unisys Corporation - Blue Bell PA

H04M 3487

379 8822

A plurality of subsets of prompt definitions associated with a particular language are stored in a memory for access by a system, such as a voice messaging system, that plays prompts according to such prompt definitions during execution of a call flow. Subsets can be created that contain prompt definitions that apply during only parts of the call flow, and different subsets can contain modified forms of the prompt definitions in other subsets. One of the subsets is designated as a base subset. During execution of a call flow, in addition to the base subset, one of the other subsets can be designated as an alternate subset. After that point in the call flow, the system responds to a request to play a particular prompt by first searching the alternate subset to determine whether it contains a prompt definition for the requested prompt, and if so, plays the prompt according to the prompt definition in that alternate subset. If the alternate subset does not contain a prompt definition for the requested prompt, then the system searches the base subset for a prompt definition for the requested prompt and, if found, plays the prompt according to the prompt definition in the base subset. By creating subsets that contain only those prompts that apply during particular parts of a call flow, both memory and disk storage requirements are reduced.