Asanti M Collins

Upper Marlboro, MD

Non-Profit Organization Management

Fema
Supervisory Program Manager
American Chemical Society Nov 2011 - Jun 2015
Manager, Office of Society Services
American Chemical Society May 2006 - Nov 2011
Team Leader, Office of Society Services
Carefirst Bluecross Blueshield Oct 2005 - May 2006
Representative, Customer Service
Kaiser Permanente Aug 2003 - Mar 2005
Member Services Supervisor, Member Services

Program Management
Leadership
Management
Training
Nonprofits
Strategic Planning
Customer Service
Volunteer Management
Project Management
Policy
Editing
Teaching
Analysis
Budgets
Program Development
Event Planning
Customer Relations
Coaching
Organizational Development
Public Speaking
Microsoft Office
Recruiting
Team Building
Human Resources
Budgeting
Account Management
Healthcare
Inventory Management
Innovation Management
Operations Management
Writing
User Acceptance Testing
Team Leadership
Customer Relationship Management
Nonprofit Organizations

Poverty Alleviation
Social Services
Education
Health

English
Spanish

ACS

Nov 2011 to 2000
Manager
ACS
Washington, DC
May 2006 to Nov 2011
Team Leader
Banner Life Insurance
Rockville, MD
Jul 2005 to May 2006
Supervisor, Customer Service
Kaiser Permanente of the Mid-Atlantic States
Silver Spring, MD
Aug 2003 to Mar 2005
Supervisor, Member Services
Kaiser Permanente of the Mid-Atlantic States
Silver Spring, MD
Oct 2000 to Aug 2003
Customer Service Representative, Member Services

Bowie State University
Bowie, MD
Dec 2002
Bachelor of Science

Leadership, Performance Management, Inventory Management, Customer Service Professional, Organization Management, Call Center Management, Conflict Resolution, Operations Management, Medical Administration, Subscription Services, Training and Organizational Development, Account Management