Resumes
Resumes
Technology Support Technician
View pageLocation:
741 Crabapple St, Portsmouth, VA 23704
Industry:
Telecommunications
Work:
Xerox since Sep 2012
Open Enrollment Benefits Service Center Specialist
Cox Communications - Chesapeake, VA Aug 2011 - Sep 2012
CCR Tech II
Verizon Wireless Mar 2009 - Jun 2011
Technical Support Representative
USAA Oct 2007 - Mar 2009
Member Service Representative II
Alltel Wireless Jun 2003 - Oct 2007
Technical Support Representative
Open Enrollment Benefits Service Center Specialist
Cox Communications - Chesapeake, VA Aug 2011 - Sep 2012
CCR Tech II
Verizon Wireless Mar 2009 - Jun 2011
Technical Support Representative
USAA Oct 2007 - Mar 2009
Member Service Representative II
Alltel Wireless Jun 2003 - Oct 2007
Technical Support Representative
Education:
Commonwealth College 1992
Associates of Applied Science, Computer Information Processing
Associates of Applied Science, Computer Information Processing
Skills:
Customer Service
Troubleshooting
Billing
Call Center
Outlook
Customer Satisfaction
Customer Relations
Problem Solving
Telecommunications
Microsoft Office
Word
Excel
Powerpoint
Windows
Telephone Skills
Wireless
Computer Hardware
Customer Experience
Mentoring
Call Centers
Human Resources
Technical Support
Time Management
Process Improvement
Invoicing
Microsoft Word
Business Process Improvement
Troubleshooting
Billing
Call Center
Outlook
Customer Satisfaction
Customer Relations
Problem Solving
Telecommunications
Microsoft Office
Word
Excel
Powerpoint
Windows
Telephone Skills
Wireless
Computer Hardware
Customer Experience
Mentoring
Call Centers
Human Resources
Technical Support
Time Management
Process Improvement
Invoicing
Microsoft Word
Business Process Improvement
Antwanette Dean Portsmouth, VA
View pageWork:
Xerox
Sep 2012 to 2000
Open Enrollment Benefits Service Center Specialist
Cox Communications
Chesapeake, VA
Aug 2011 to Sep 2012
Care Center Technical Support Representative
Verizon Wireless
Virginia Beach, VA
Mar 2009 to Jun 2011
Technical Support Representative
USAA
Norfolk, VA
Oct 2007 to Mar 2009
Member Service Representative II
Alltel
Virginia Beach, VA
Jun 2003 to Oct 2007
Technical Support Representative
Ntelos
Portsmouth, VA
Oct 2000 to Jun 2003
Senior Customer Care Representative
Team Staffing
Portsmouth, VA
Sep 1999 to Jun 2000
Administrative Assistant
Sep 2012 to 2000
Open Enrollment Benefits Service Center Specialist
Cox Communications
Chesapeake, VA
Aug 2011 to Sep 2012
Care Center Technical Support Representative
Verizon Wireless
Virginia Beach, VA
Mar 2009 to Jun 2011
Technical Support Representative
USAA
Norfolk, VA
Oct 2007 to Mar 2009
Member Service Representative II
Alltel
Virginia Beach, VA
Jun 2003 to Oct 2007
Technical Support Representative
Ntelos
Portsmouth, VA
Oct 2000 to Jun 2003
Senior Customer Care Representative
Team Staffing
Portsmouth, VA
Sep 1999 to Jun 2000
Administrative Assistant
Education:
Commonwealth College
Portsmouth, VA
May 1992
Associates of Applied Science
Portsmouth, VA
May 1992
Associates of Applied Science