Work:
ALABAMA DEPARTMENT OF MENTAL HEALTH
Tuscaloosa, AL
Mar 2014 to Aug 2014
Care Provider
WILLS FUNERAL SERVICES, Inc
Northport, AL
Sep 2012 to Aug 2014
Driver/Family Greeter
Fiserv/ISGN Solution, Inc
Rocky Hill, CT
May 2005 to Jan 2010
Reports/Performance Analyst/Document Management
Bank of America
Farmington, CT
May 2004 to Mar 2005
Home Service/Loan Fulfillment Specialist
Sheraton Columbia Hotel and Conference Center
Columbia, MD
Oct 1998 to Dec 2003
Night Auditor/Guest Relations
Sylvan Learning Center
Baltimore, MD
Oct 1997 to Oct 2000
Quality Assurance Coordinator
UNITED STATES NAVY
Mar 1985 to Oct 1995
Human Resource/Manpower Analyst
Education:
Colorado Technical University
Colorado Springs, CO
2011 to 2012
EMBA in Management
Colorado Technical University
Colorado Springs, CO
2010 to 2012
MBA in Operations Management
Colorado Technical University
Colorado Springs, CO
2007 to 2008
MSM in Business Management/Project Management
University of Maryland University College
Aldephi, MD
1992 to 1995
BS in Management Science
Skills:
Process Improvement, Cross-Functional Team, Program Management, Leadership, Team Building, Operation Management, Strategic Planning, Budgets, Customer Services, Performance Management, Policy Planning,Risk Management, Business Strategy, Coaching, Problem Solving, Customer Relations, MS Office