Location:
8267 Main St, Ellicott City, MD 21043
Work:
Experience Columbus - Columbus, Ohio Area since Aug 2012
Senior Visitor Services Manager
Experience Columbus Oct 2007 - Aug 2012
Visitor Services Manager
Live Technologies, Inc. Aug 2006 - Oct 2007
Systems Integration Sales Associate
Education:
Ohio University 2002 - 2006
Telecommunications: Audio and Media Production, Business Administration
Skills:
Leadership
Tourism
Team Building
Technology
Social Media
Public Speaking
Human Resources
Online Marketing
Retail
Account Management
Sales
Trade Shows
Meeting Planning
Press Releases
Media Relations
Event Planning
Food and Beverage
Customer Service Management
Destination Marketing
Advertising
Fundraising
Strategic Planning
Hospitality Management
Sales Management
Hotels
Facebook
Native Advertising
Program Management
Marketing
Social Networking
Hospitality
Nonprofits
Event Management
Training
Time Management
Community Outreach
Customer Service
Hotel Management
Social Media Marketing
Convention Services
Service Management
Email Marketing
Budgets
Newsletters
Management
Public Relations
Marketing Communications
Museums
Corporate Events
Marketing Strategy
Services
Recruiting
Sponsorship
Hospitality Industry
Interests:
Visitor Services
Technology
Facility Operations
Volunteer Coordination
Employee Management
Awards:
2011 Employee of the Year
Experience Columbus
Awarded the 2011 Employee of the Year award by Experience Columbus for work and initiative above and beyond my position. Achievements in 2011 include complete rebranding and renovation of Columbus' downtown visitor center, initiatives to interact with front desk staff at hotels across the city, and managing the company's social media during a vacancy.
Certifications:
Certified Tourism Ambassador
Certified Meeting Planner
Experience Institute
Convention Industry Council